Objectives

The primary objective of this tender is to procure a qualified, SETA-accredited service provider to deliver a comprehensive supervisory skills training programme for municipal personnel. The initiative aims to enhance workplace supervision, improve operational efficiency, and ensure that trainees achieve nationally recognised competency standards aligned with South African Qualifications Authority (SAQA) frameworks.

Scope

The contract encompasses the end-to-end delivery of a unit-standard-aligned skills programme covering three specific training modules. The scope includes:

• Facilitating classroom and practical training sessions for a total of 180 participant units across three designated courses.
• Conducting formal assessments and compiling structured Portfolios of Evidence (POE) for each trainee.
• Identifying learning barriers, providing targeted remedial support for candidates assessed as Not Yet Competent, and facilitating skills-gap closure.
• Issuing official certificates upon successful completion of all assessment requirements.
• Delivering services within the Mossel Bay Municipal Area according to mutually agreed schedules per order.
• Adhering to strict performance indicators, including 100% compliance with specifications, timely delivery, and proactive stakeholder communication.

Technical Requirements

Bidders must meet stringent technical and compliance thresholds to be considered responsive:

• Must hold current accreditation from a relevant Sector Education and Training Authority (SETA).
• Training content must precisely align with SAQA Unit Standards 10981 (NQF Level 4), 113845 (NQF Level 3), and 264235 (NQF Level 3).
• All bid submissions must utilise original, unaltered municipal forms, signed manually in black ink by an authorised representative. Electronic signatures and retyped documents are prohibited.
• Mandatory compliance with Central Supplier Database (CSD) registration, SARS Tax Compliance Status PIN verification, municipal rates clearance, and B-BBEE status verification.
• Contract execution follows the General Conditions of Contract, with penalties applied for delayed performance and payments processed within thirty days of valid invoice submission.
• Subcontracting is restricted and requires prior written municipal consent. The prime contractor retains full liability for all subcontracted activities.

Skills Requirements

The service provider must demonstrate robust technical and pedagogical capabilities:

• Proven expertise in adult education, workplace skills development, and competency-based assessment methodologies.
• Instructors must possess subject-matter proficiency in supervisory management, employee oversight, and operational leadership at NQF Levels 3 and 4.
• Competency in administering formal assessments, evaluating POEs against national standards, and generating accurate training reports.
• Strong project management skills to coordinate scheduling, logistics, resource allocation, and continuous liaison with municipal representatives.
• Ability to adapt training delivery to address identified learning barriers and implement effective remediation strategies.

Explanation of Unusual or Complicated Terms

• 80/20 Preference Points System: A procurement evaluation model where 80 points are allocated based on price competitiveness and 20 points on specific socio-economic goals (50% for B-BBEE status level and 50% for business locality).
• Portfolio of Evidence (POE): A standardized, auditable collection of work samples, assessments, reflective records, and supervisor feedback used to verify that a trainee has met all competency requirements for a national unit standard.
• Not Yet Competent (NYC): An assessment outcome indicating that a candidate has partially met the required standards. It triggers mandatory follow-up training and reassessment before final certification can be issued.
• SETA Accreditation: Mandatory recognition by a Sector Education and Training Authority confirming that the provider meets national quality assurance standards and is legally permitted to deliver accredited skills programmes in South Africa.