Tender Summary: Problem Solving NQF Level 4 Training Programme

Objectives

The primary objective is to procure a qualified training service provider to deliver a structured Problem Solving programme at NQF Level 4 for ten Buffalo City Metropolitan Municipality delegates. The programme aims to equip municipal staff with intermediate-level problem-solving competencies aligned with national skills development standards and formal competency recognition.

Scope

• Training Delivery: Facilitation of the Problem Solving NQF Level 4 programme for 10 delegates.
• Location & Logistics: Training must occur within the Buffalo City Metropolitan Municipality boundaries. The provider is responsible for securing a suitable local venue and supplying comprehensive catering, including morning refreshments and full lunches.
• Curriculum & Assessment: Development and delivery of course content aligned with the specified unit standard, including lesson planning, readiness checks, functionality assessments, and final competency verification.
• Contractual Obligations: Fixed pricing covering all costs, administration under the General Conditions of Contract 2015, and submission via the official e-procurement platform.

Technical Requirements

• Accreditation: Valid accreditation with SERVICES SETA for skills development providers.
• Course Alignment: Detailed course content and implementation methodology must explicitly map to SAQA Unit Standard 242817.
• Venue Security: Proof of a signed Service Level Agreement (SLA) with a landlord for a training venue within the municipality.
• Compliance Documentation: Current Central Supplier Database (CSD) registration, SARS tax clearance, BBBEE verification certificate or affidavit, completed municipal bidding schedules (MBD forms), and a declaration of past supply chain management practices.
• Evaluation Criteria: Bidders must achieve a minimum 80% score on functionality assessment to qualify for price evaluation. The contract uses an 80/20 preference point system (80% price, 20% specific goals).

Skills Requirements

• Facilitation Expertise: Proven experience (minimum two years) delivering adult learning programmes focused on problem-solving competencies.
• Assessment & Moderation: Mandatory accreditation for both an Assessor and a Moderator with SERVICES SETA to validate learner outcomes.
• Project Execution: Evidence of successfully completing up to two prior problem-solving training contracts, supported by appointment letters or purchase orders.
• Administrative Capability: Proficiency in managing functionality assessments, competency tracking, lesson planning, and compliance with municipal procurement and reporting standards.

Key Terminology & Clarifications

• NQF Level 4: Represents intermediate vocational competence within South Africa’s National Qualifications Framework, indicating practical application and independent problem-solving abilities.
• SAQA US ID 242817: The specific nationally recognised unit standard governing this training, valued at eight credits, defining the exact knowledge, skills, and outcomes required.
• SERVICES SETA: The Sector Education and Training Authority responsible for accrediting providers, assessors, and moderators in this skills area.
• 80/20 Preference System: A procurement evaluation model allocating 80% of scoring weight to competitive pricing and 20% to socio-economic goals (BBBEE status and supplier locality).
• Functionality Scoring: A mandatory technical threshold; bidders scoring below 80% are automatically disqualified before financial proposals are considered.