Objectives

The primary objective of this tender is to appoint a qualified service provider for the printing and distribution of municipal accounts for a period of 11 months. The successful bidder will be responsible for delivering high-quality printing and efficient distribution services to meet the municipality's requirements.

Scope

The scope of work includes:

• Printing municipal accounts, including processing of accounts (single and multi-page), electronic accounts, and newsletters.
• Distribution of printed accounts via various methods such as hard copy and electronic email.
• Provision of additional ad-hoc printing services as required.
• Adherence to specifications and quality standards as directed by the municipality.
• Completion of services within the specified period of 11 months.

Technical Requirements

The technical specifications include:

• Printing of municipal accounts, including processing of 100 and 700 per month accounts, with options for multi-page processing.
• Electronic processing and distribution of accounts and newsletters.
• Provision of initial setup costs, list cleaning, and monthly email distribution services.
• Adherence to quality standards, with proof of relevant experience and references.
• Compliance with all specifications outlined in the Terms of Reference (TOR).
• Use of secure and reliable printing and distribution methods.

Skills Requirements

The bidder must demonstrate:

• Relevant experience in municipal printing and account distribution services, supported by proof and reference letters.
• Capacity with adequate resources, including skilled staff and technical support, to handle the scope of work.
• Technical capability to process various account formats and deliver quality output.
• Ability to meet deadlines and manage logistics efficiently.
• Knowledge of compliance standards, including POPIA, tax regulations, and municipal requirements.
• Proficiency in handling confidential and sensitive information securely.