Objectives

The primary objective of this tender is to renew a one-year subscription for Netwrix Auditor software covering Active Directory and Windows Server environments. The renewal aims to strengthen the client's IT security posture, ensure ongoing regulatory compliance, and enhance operational efficiency through continuous monitoring, auditing, and comprehensive reporting capabilities.

Scope of Supply

• Netwrix Auditor for Active Directory: One-year subscription inclusive of support and maintenance, licensed for 160 users.
• Netwrix Auditor for File Servers: One-year subscription inclusive of support and maintenance, licensed for 160 users.

Both components are procured as single-line items under contract reference IT 13/2025. The scope encompasses full licensing, initial activation, and ongoing technical support throughout the subscription period.

Technical Requirements

• Proven experience in the supply and support of Netwrix Auditor subscriptions, verified by at least one positive client reference for comparable services.
• Full compliance with the Protection of Personal Information Act (POPIA) regarding the handling and processing of bidder and end-user data.
• Valid Tax Compliance Status PIN or original Tax Clearance Certificate issued by the South African Revenue Service (SARS).
• Current Broad-Based Black Economic Empowerment (BBBEE) certificate.
• Active registration on the National Treasury Central Supplier Database (CSD) and the eThekwini Municipality Vendor Portal, with documented proof of registration submitted alongside the quotation.
• Completion of all prescribed municipal bidding documentation, including declarations on interest, past supply chain management practices, independent bid determination, occupational health and safety compliance, and municipal fee clearance (or a formal Acknowledgement of Debt arrangement).

Skills Requirements

While not exhaustively itemized, the tender implicitly requires vendors to possess specialized expertise in enterprise identity and access auditing within Microsoft Active Directory and Windows Server architectures. Service providers must demonstrate competency in license provisioning, subscription activation, capacity management for up to 160 endpoints, and ongoing technical support. Familiarity with South African public sector procurement compliance frameworks is also essential to ensure accurate documentation submission and seamless contract execution.

Key Terms & Compliance Notes

• 80/20 Preference Point System: Evaluation allocates 80 points to price competitiveness and 20 points to specific socio-economic goals. Preference points are awarded based on business ownership and geographic location, with higher weighting given to enterprises owned by residents of the eThekwini Municipality, KwaZulu-Natal province, or South Africa broadly.
• MBD Documentation Suite: Standard South African public procurement forms mandate transparency, anti-collusion declarations, conflict-of-interest disclosures, and historical performance vetting. Failure to complete these renders a bid non-responsive.
• CSD & Vendor Portal Registration: Mandatory government databases used for supplier verification, payment processing, and compliance tracking. Non-registration adversely affects award eligibility.
• POPIA Alignment: All bidder-provided personal and corporate data will be processed strictly in accordance with national privacy legislation, limited solely to contract administration, evaluation, and legal compliance purposes.