Tender Summary: Repair After Service Tumble Dryers

Objectives

The primary objective is to restore the operational functionality of two (2) tumble dryers at St Margarets Community Health Centre. The procuring institution requires a qualified contractor to diagnose, repair, and return the specified appliances to full working condition to support routine linen drying operations within the healthcare facility.

Scope

• Complete diagnostic assessment and repair of two (2) tumble dryers.
• Supply and installation of all necessary replacement components.
• Delivery, installation, and commissioning of fully functional units at the designated site.
• Provision of a minimum twelve-month warranty covering defects in materials or workmanship following delivery and acceptance.
• Full compliance with public sector procurement regulations, including Central Supplier Database (CSD) registration, tax clearance, BBBEE status documentation, and mandatory returnable forms.

Technical Requirements

• Quantity: Two (2) units.
• Identified Faults: Replacement and rectification of non-functional RC programme contactors for the reverse drum, four (4) burned heating elements, and burned wiring machine contactors.
• Quality Standards: All parts and finished goods must be new, unused, and compliant with applicable South African National Standards (SANS/SABS). Second-hand, refurbished, or expired products are strictly prohibited.
• Sample Verification: Bidders may be formally requested to submit physical samples of replacement components or demonstration units. Failure to provide samples when instructed will result in immediate disqualification.
• Warranty Period: Twelve (12) months from delivery and acceptance, or eighteen (18) months from shipment, whichever concludes earlier.
• Documentation: Submission of all compulsory administrative forms, including SBD 4 (Disclosure of Interest), SBD 6.1 (Preference Points Claim), updated CIPC registration, BBBEE certificate or sworn affidavit, and SARS PIN for tax validation.

Skills Requirements

Although not explicitly itemised in the advertisement, the nature of the procurement necessitates the following competencies:

• Proven expertise in electrical and mechanical troubleshooting of commercial/industrial tumble dryers.
• Recognised trade qualifications or certifications in appliance repair, electrical engineering, or equivalent vocational training.
• Capability to source authentic, manufacturer-compatible replacement components and execute precise circuitry and heating system repairs.
• Familiarity with public healthcare procurement environments, including adherence to safety protocols, infection control standards, and municipal health regulations.
• Strong project management capacity to meet strict delivery timelines, provide on-site commissioning support, and honour warranty claims without additional charges.

Notable Terms & Conditions

• “Repair After Service”: Indicates equipment that has previously undergone partial maintenance but remains non-operational due to specific component failures. The contractor must complete the remaining repairs to achieve full functionality.
• 80/20 Preference Point System: Evaluation allocates 80 points for competitive pricing and 20 points for promoting enterprises manufacturing or producing within KwaZulu-Natal. Bidders must submit verifiable proof of provincial production to claim these points.
• Performance Security: The successful bidder may be required to furnish a performance guarantee (e.g., irrevocable bank guarantee or certified cheque) within thirty days of contract award.
• Penalties & Termination: Delayed delivery incurs daily penalties calculated at the prevailing prime interest rate. The department reserves the right to terminate the contract for default, fraud, or non-compliance, which may result in a ten-year restriction from future public sector contracts.