Objectives

The primary objective of this tender is to restore and maintain the operational functionality of seven (7) laundry equipment units at the General Justice Gizenga Mpanza Hospital. The procurement aims to ensure uninterrupted hospital laundry operations, uphold clinical hygiene standards, and extend the service life of critical medical textile processing machinery through targeted, report-driven repairs.

Scope

The scope encompasses comprehensive repair services for seven specified laundry machines located on-site at the hospital. All work will be executed according to the findings and recommendations outlined in a pre-existing after-service report. The successful bidder is required to conduct a mandatory site meeting prior to commencement, perform on-site diagnostics, source necessary components, execute repairs, test equipment functionality, and submit post-repair documentation. All activities must align with the advertised quotation schedule and provincial health department procurement timelines.

Technical Requirements

• Proven capability to accurately interpret and execute repairs based on the provided after-service report.
• Access to specialized diagnostic tools, OEM-compatible replacement parts, and calibration equipment suitable for industrial laundry machinery.
• Strict adherence to occupational health and safety standards, including lockout/tagout procedures and hazardous material handling.
• Ability to minimize operational downtime and restore equipment to original manufacturer performance specifications.
• Submission of compliant quotations, detailed work methodologies, and evidence of relevant trade certifications aligned with the published quotation number and closing dates.
• Compliance with public sector supply chain management frameworks and provincial health procurement guidelines.

Skills Requirements

• Certified expertise in industrial laundry equipment maintenance, covering mechanical, electrical, pneumatic, and thermal systems.
• Advanced diagnostic and troubleshooting capabilities to identify root causes of recurring or complex equipment failures.
• Demonstrated experience servicing healthcare facilities, with a clear understanding of infection prevention, sanitation cycles, and clinical workflow requirements.
• Project coordination proficiency to manage spare parts logistics, skilled labor deployment, and strict adherence to completion deadlines.
• Competency in documenting repair processes, conducting functional load tests, and providing warranty or service guarantees.
• Effective communication and reporting skills to liaise with hospital facility management and fulfill mandatory site meeting obligations.

Explanation of Key Terms

After-Service Report: This is a technical assessment document prepared by a previous service provider following an initial evaluation or breakdown of the laundry equipment. It details identified faults, recommended corrective actions, required spare parts, and step-by-step repair procedures. Bidders must base their technical approach, costing, and work methodology directly on this report to ensure alignment with the hospital’s established diagnostic findings and avoid redundant assessments.