Objectives

The primary objective is to engage a service provider to recruit and supply two (2) dedicated office cleaners for the SANPC Head Office in Parow, Cape Town. This ensures uninterrupted, high-quality cleaning services for the designated 3rd-floor office area under a fixed 36-month contract commencing 1 December 2026.

Scope of Work

• Provide all labour, supervision, and management required to maintain the cleanliness and orderliness of the specified office premises.
• Ensure daily cleaning routines are completed by 4:00 PM, with immediate reporting of any damages to the Facilities Manager.
• Implement preventive measures to protect floors, fixtures, and office assets from damage.
• Assume full responsibility for personnel accommodation, transport, and meals, as SANPC does not fund these items.
• SANPC will supply all cleaning chemicals and utilities free of charge.
• Manage all administrative, compliance, and replacement procedures for deployed cleaning staff.

Technical Requirements

• Supply and maintain all necessary cleaning tools and equipment in optimal working condition at all times.
• Provide appropriate Personal Protective Equipment (PPE) and branded safety clothing for all cleaning personnel.
• Maintain and repair equipment according to applicable safety standards, with proof of service records or purchase receipts available upon request.
• Notify SANPC at least one working day in advance of any personnel substitutions or relievers, except in emergency situations.
• Register on the Central Supplier Database (CSD) and maintain valid tax compliance status throughout the contract period.
• Complete all mandatory Standard Bidding Documents (SBDs), including declarations of interest, supply chain management practices, and independent bid determination.
• Submit a detailed pricing schedule covering labour and equipment costs for three consecutive years.
• Ensure bid validity for up to 90 calendar days from the closing date.

Skills Requirements

• Demonstrated experience in delivering professional office cleaning services.
• Proven competency in facility upkeep, health and safety compliance, and routine equipment handling.
• Ability to effectively train, supervise, and manage cleaning staff to meet organisational standards.
• All personnel must successfully undergo SANPC’s evaluation, testing, and interview processes prior to deployment.
• Strong understanding of workplace safety protocols and proactive maintenance procedures.

Key Terms & Explanations

• NOSA Standards: Guidelines from the National Occupational Safety Association that dictate safe practices for equipment maintenance and workplace safety compliance.
• CSD Registration: The Central Supplier Database is a mandatory national registry used to verify supplier credentials, business legitimacy, and tax compliance when contracting with state-owned entities.
• BBBEE Specific Goals: Transformation preference points awarded during evaluation: 10 points for enterprises with 51% or more black ownership, and 10 points for those with 30% or more woman ownership.
• SBD Forms: Standardised government procurement documents used to verify legal compliance, declare conflicts of interest, confirm clean supply chain history, and certify independent bidding practices.
• Evaluation Methodology: Awards are determined using an 80/20 weighted system, with 80% allocated to price competitiveness and 20% to BBBEE specific goals, calculated via a standardised formula comparing quoted prices against the lowest acceptable tender.