Rfq-support and Maintenance of Cctv Ip Cameras for a Period of 11 Months (alton & Sport Complex and Stadium by 04 August 2026

RFQ NO. 7000016895- (SC10106827)

2026-07-30 12:00

2026-08-04 12:00

uMhlathuze Municipality

CCTV, Access Control, Biometric Security and Alarm Systems, Security Services and Equipment

KwaZulu-Natal, Richards Bay

uMhlathuze Municipality

uMhlathuze Municipality Tenders

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RFQ-Support and Maintenance of CCTV IP Cameras for a period of 11 months (Alton & Sport Complex and Stadium by 04 August 2026


Tender Summary

Objectives

The primary objective of this tender is to procure support and maintenance services for CCTV IP Cameras and Facial Recognition Systems within the Municipality of uMhlathuze. The service provider is expected to ensure the continuous operation, support, and maintenance of these security systems over a period of 11 months, covering specified locations including Alton & Sport Complex and Stadium.

Scope

The scope of work includes:

  • Provision of support and maintenance for CCTV IP Cameras and Facial Recognition Systems across various sites within the municipality.
  • Maintenance of outdoor and indoor IP cameras, including specific models such as UNV-H.265 4MP Bullet and Dome Cameras, and other specified camera types.
  • Supply and installation of necessary hardware components such as cabinets, NVRs, HDDs, and spares.
  • Provision of spares replacement, including labour, for identified camera units, NVRs, HDDs, and facial recognition access control components.
  • Support services including call-out fees, responsiveness, and technical assistance as required.

Technical Requirements

The technical specifications for the CCTV and facial recognition systems include:

  • Support and maintenance of various IP camera models, including outdoor and indoor units with features such as WDR, IR, PoE, and smart analytics.
  • Provision of 22U floor-standing cabinets, 32-channel 4 HDD NVRs, and 10TB surveillance hard drives.
  • Support for facial recognition readers, striker locks, and maglocks for access control systems.
  • Call-out support for a minimum of 5 days per month.
  • Compliance with all relevant standards and integration requirements for CCTV and facial recognition systems.

Skills Requirements

The successful bidder must demonstrate:

  • Experience in CCTV and facial recognition system support and maintenance, with proven track record on similar projects.
  • Technical expertise in installing, configuring, and troubleshooting IP cameras, NVRs, and access control hardware.
  • Ability to provide timely call-out support and resolve technical issues efficiently.
  • Registered status with the Central Suppliers Database (CSD) and the Municipal Council Database.
  • Provision of a valid Good Standing Certificate and relevant compliance documentation.
  • Capability to deliver hardware spares, perform replacements, and carry out maintenance tasks as specified.
This summary is AI generated. Download the tender documents for all the information.

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