Tender Summary: Provision of Security Services in Zone 2

Objectives

The primary objective is to appoint a compliant and experienced security service provider to deliver continuous 24-hour guarding services for municipal facilities within Zone 2. The contract aims to safeguard municipal property, staff, and infrastructure against theft, vandalism, and unauthorized access while ensuring strict adherence to national security legislation, municipal operational standards, and preferential procurement regulations.

Scope of Work

The service covers a one-month period from 1 October 2026 to 30 October 2026. The provider must deploy security personnel across ten designated sites, including municipal offices, libraries, a campsite, a cemetery, and community centres. Core responsibilities include:

• Implementing access control procedures in accordance with the Control of Access to Public Premises and Vehicles Act.
• Conducting regular patrols, monitoring incidents, and protecting municipal assets.
• Maintaining accurate Occurrence Books, Access Control Registers, and shift handover logs.
• Providing a dedicated site manager equipped with a vehicle, laptop, and mobile device for 24/7 operational coordination.
• Operating a fully equipped 24-hour security control room in Scottburgh, accessible during emergencies and subject to municipal inspection.
• Establishing contingency plans to prevent service disruption during labour unrest, disasters, or other unforeseen events.

Technical Requirements

Bidders must demonstrate full regulatory compliance and operational readiness. Mandatory technical and administrative requirements include:

• Valid PSIRA company registration and proof of CSD registration.
• SARS Tax Compliance PIN and VAT registration certificate (if applicable).
• R5,000,000 Public and Security Liability Insurance policy.
• ICASA radio licence or formal leasing agreement for communication equipment.
• SAPS fingerprint clearances for operational managers and directors.
• Proof of registration with the National Bargaining Council for the Private Security Sector (NBCPSS), COIDA, PSSPF, and SASA.
• Medical insurance good-standing letters for all deployed personnel.
• Installation of base radio units at static duty points for seamless site-to-control-room communication.
• Strict adherence to a maximum twelve-hour shift limit per officer, with documented shift rosters and duty sheets.
• Payment of minimum wages as prescribed by the relevant sectoral collective agreement.

Skills & Personnel Requirements

The contract requires a structured deployment model with clearly defined grading levels and competencies:

• Management & Supervision: Company owners, managing directors, and supervisors must hold valid PSIRA Grade A or B certificates.
• Security Officers: Posts are allocated as Grade C (specific night shifts) and Grade D (general day/night postings). All officers must complete accredited training aligned with PSIRA and SASSETA standards.
• Operational Competencies: Personnel must demonstrate proficiency in access control legislation, emergency response protocols, conflict de-escalation, and proper use of security registers and communication devices.
• Professional Standards: Officers must maintain physical fitness, adhere to strict grooming and uniform policies (including seasonal gear), and exhibit professional conduct free from unauthorised activities on municipal premises.
• Continuity & Reporting: The provider must guarantee uninterrupted service through adequate staffing reserves, execute personnel changes only with municipal approval, and submit periodic operational reports alongside attendance and incident documentation.

Glossary of Key Terms

• PSIRA: Private Security Industry Regulatory Act, the national framework mandating licensing, accreditation, and ongoing compliance for all security companies and practitioners in South Africa.
• MISS & MPSS: Minimum Information and Physical Security Standards, government directives outlining baseline cybersecurity and physical protection protocols that public entities must implement.
• PPPFA: Preferential Procurement Policy Framework Act, legislation governing how state organs allocate contracts using scoring matrices that prioritise economic development, historical redress, and local enterprise participation.
• CSD: Central Supplier Database, a national Treasury-maintained registry used to verify supplier legitimacy, tax status, and eligibility before procurement awards.