Objectives

The primary objective is to comprehensively service, maintain, and restore the operational integrity of the existing closed-circuit television (CCTV) surveillance system at Gamalakhe Community Health Centre. The contract aims to ensure reliable camera functionality, optimal image quality, continuous recording capabilities, proper system coverage, and full compliance with provincial health department guidelines and national safety regulations.

Scope of Work

The successful bidder will execute a once-off maintenance contract over a two-week period following the issuance of a Site Handover Certificate. The scope encompasses the inspection, servicing, testing, and commissioning of eighty-four (84) CCTV cameras and their integrated support systems. Key activities include:

• Physical Inspection: Assess cameras for damage, corrosion, loose fittings, and vandalism; verify secure mounting brackets; adjust positioning, focus, and viewing angles; and clean lenses and protective covers.
• Image & Video Quality Verification: Evaluate clarity, brightness, contrast, and day/night infrared functionality; resolve blurred or intermittent feeds.
• Cabling & Power Systems: Inspect network and coaxial cables, RJ45/BNC connectors, power adapters, and PoE switches; replace damaged components and secure exposed wiring.
• DVR/NVR & Monitoring Equipment: Test digital video recorders for recording status, storage capacity, hard-drive health, playback/search functions, and accurate date/time settings; verify monitor displays and control peripherals.
• Network & Remote Functions: Confirm communication between IP cameras, NVRs, and monitoring stations; test motion detection alarms and remote viewing capabilities.
• Final Commissioning & Reporting: Conduct comprehensive post-service testing, submit a detailed service report outlining identified faults, completed repairs, and future recommendations, and ensure daily site cleanliness and debris removal.

Technical Requirements

All works must adhere to strict technical and regulatory standards. Bidders must demonstrate capability to service both analogue and IP-based CCTV architectures. Specific requirements include:

• Compliance with the Occupational Health and Safety Act (85 of 1993), National Building Regulations (SABS 0400), and Department of Public Works Electrical Equipment Specifications.
• Use of SABS-approved or Department of Health Facilities Management-approved materials and proprietary articles.
• Mandatory submission of a comprehensive Health and Safety Plan and Safety File prior to commencement, including risk assessments, emergency procedures, PPE protocols, and equipment inspection logs.
• No use of jackhammers or unauthorized cable cutting without explicit Maintenance Manager approval.
• A one-week lead time for procurement of materials and spares after the Site Handover Certificate is issued, followed by a one-week on-site execution period.
• All quotations must be firm, inclusive of transport, labour, profit, and VAT (if applicable), with a ninety-day validity period.

Skills and Qualifications Requirements

Bidders must possess verified credentials and demonstrated experience to qualify for evaluation. Mandatory prerequisites include:

• CIDB Grading (EB): Proof of accreditation for electrical installation services.
• PSIRA Accreditation: A valid certificate from the Private Security Industry Regulatory Agency, reflecting compliance with national security industry standards.
• Professional References: Minimum of three documented references demonstrating prior work experience in similar CCTV maintenance projects.
• Labour Compliance: A current Letter of Good Standing from the Department of Employment and Labour.
• Qualified Personnel: Deployment of certified CCTV technicians with formal training in security systems, preferably within healthcare or institutional settings. Contractors must provide staff organograms, CVs, and proof of registration with the Department of Labour.
• Administrative Documentation: Submission of updated Central Supplier Database (CSD) reports, CIPC company registration, B-BBEE verification certificates or sworn affidavits, tax clearance certificates, and fully completed standard bidding forms (SBD 4 and SBD 6.1).

Clarification of Unusual Terms

CIDB Grading (EB): A classification issued by the Construction Industry Development Board specifically authorising contractors to perform electrical installation works up to a prescribed financial threshold.

PSIRA Accreditation: Mandatory licensing under South African law for entities providing security-related services, ensuring personnel meet vetting and competency standards.

Site Handover Certificate: An official document issued by the procuring authority that formally transfers site access and officially commences the contractual timeline.

Safety File: A legally mandated compilation of occupational health and safety documentation, including risk assessments, method statements, emergency plans, and personnel certifications, required for all construction and maintenance interventions.