Objectives

The primary objective is to appoint a certified service provider to conduct comprehensive inspections, preventative maintenance, repairs, and servicing of fire fighting equipment across designated health facilities. The contract ensures all fire safety apparatus remains fully operational, compliant with national regulatory standards, and immediately available to safeguard personnel, patients, and infrastructure throughout a thirty-six-month period.

Scope of Work

The service covers multiple clinics within the district, including Ray Nkonyeni, Madala, Umtentweni, Southport, Port Shepstone, and Marburg. The contractor will perform annual or anniversary servicing, pressure/hydrostatic testing, recharging, and repairs on a wide range of fire safety assets. These include Dry Chemical Powder (DCP), Carbon Dioxide (CO2), Foam, Water, and Soda Acid extinguishers; fire hose reels; pillar post hydrants; canvas hoses; smoke detectors; and fire blankets. Additional scope elements include marking and numbering all equipment according to a newly established register, supplying four new service registers per clinic, and maintaining accurate service logs. Any equipment removed for off-site servicing must be temporarily replaced with a similar loaned unit until restoration and reinstallation are complete. Interim maintenance, such as post-use recharges between scheduled annual services, will be billed using pre-agreed scheduled rates.

Technical Requirements

• All servicing must strictly comply with South African National Standards (SANS 1475 series, SABS 0105, 019, 1567, and 1456).
• Bidders must submit proof of registration with the South African Qualifications Certification Council for Fire (SAQCC) and valid SANS 1475 accreditation.
• Each serviced item must receive an official label displaying the service company name, service date, technician signature, and competency number.
• Replaced components and spares must be surrendered to the facility upon job completion.
• The quoted unit price is all-inclusive, covering labor, travel, after-hours attendance, spare parts, testing, and administrative overheads.
• Excluded from unit rates are the supply of brand-new complete extinguishers, new hose reels, new hydrants, new canvas hoses, and the recharging or servicing of wheeled units; these are procured separately.
• Payment is strictly contingent upon the delivery of newly issued service registers and formally approved work completion forms signed by facility management.

Skills and Personnel Requirements

• The contractor must deploy qualified technicians with verifiable experience in fire fighting equipment maintenance and repair.
• All personnel must operate under the direct supervision of the facility Maintenance Supervisor, reporting upon arrival and departure to log activities accurately.
• The contractor must maintain an adequately sized workforce and sufficient operational facilities to execute both routine and emergency repairs without delay.
• A dedicated technician must be available during normal working hours to respond immediately to fire safety faults or post-incident recharges.
• All field staff must hold valid competency certifications aligned with industry and regulatory standards.

Explanation of Unusual or Complicated Terms

The tender applies an 80/20 preferential procurement evaluation model, allocating eighty percent of scoring weight to price competitiveness and twenty percent to specific socio-economic goals, primarily prioritizing South African-owned enterprises. This system is mandated by national procurement regulations to promote economic transformation while maintaining fiscal responsibility. Additionally, the contract enforces rigorous compliance verification through mandatory documentation, including a recent Central Supplier Database (CSD) report, Broad-Based Black Economic Empowerment (BBBEE) certificates or sworn affidavits, and professional accreditation proofs. Failure to attend the compulsory site briefing results in automatic disqualification, and payment workflows are deliberately structured around physical handover of new registers and supervisor-signed work forms to ensure strict audit trails and accountability.