Objectives

The primary objective is to appoint two service providers to supply and deliver game pellets and dry feeds to the National Zoological Garden (NZG) for a three-year period. The contract ensures the consistent provision of scientifically formulated diets that meet the daily nutritional and welfare requirements of SANBI’s diverse captive animal collection.

Scope

• Supply and deliver a comprehensive range of animal feeds, including game pellets, dry feeds, mineral supplements, species-specific formulations (equine, avian, primate, reptile, domestic animals), seeds, blocks, and bedding materials.
• Delivery operates on an “as and when required” basis, with quantities determined by actual operational consumption rather than fixed annual volumes.
• Two successful bidders will be appointed and utilised on a rotational basis to guarantee equitable distribution of orders and expenditure.
• All pricing must be firm, inclusive of VAT, transport, and labour, quoted per unit for three consecutive contract years.

Technical Requirements

• Nutritional Compliance: All feeds must strictly adhere to detailed composition specifications (protein, fibre, moisture, vitamins, minerals, and energy levels) as prescribed by qualified animal nutritionists and veterinarians.
• Statutory Documentation: Mandatory submission of COIDA registration or good standing letter, Tax Compliance Status (TCS) PIN or certificate, and valid B-BBEE verification/affidavit.
• Logistics & Transport: Proof of e-NATIS registration and roadworthiness for a licensed, covered truck with a minimum 5-ton capacity. Goods must be packaged and transported to prevent moisture or contamination damage.
• Submission Format: One original sealed envelope containing combined technical and financial proposals, plus one USB copy. Late or improperly formatted bids will be disqualified.
• Evaluation Threshold: Bids must achieve a minimum of 70 out of 100 points in functionality scoring before price evaluation. Preference points follow an 80/20 system (80 for price, 20 for specific socio-economic goals).

Skills Requirements

• Proven Experience: Demonstrable history of supplying and delivering animal feed products over the past ten years, supported by appointment letters and verifiable reference letters from at least three different organisations.
• Financial Capacity: Valid bank rating code confirming sound account conduct and sufficient financial commitment capacity.
• Supply Chain & Inventory Management: Capability to maintain clear weekly delivery schedules, implement stock monitoring, establish buffer stocks, and manage reorder points to prevent shortages.
• Contingency Planning: Documented strategies to mitigate risks related to industrial strikes, staff sickness, core personnel absence, supplier failure, and transport disruptions.
• Quality Assurance & Compliance: Ability to maintain hygiene standards, ensure accurate packaging/labelling, execute signed delivery notes, and adhere to SANBI’s contractual and confidentiality obligations.

Notable Terms & Conditions

“As and When Required” Model: Unlike fixed-volume contracts, this tender requires suppliers to maintain flexible production and logistics capabilities to fulfil unpredictable, operationally driven orders without guaranteed minimum quantities.

Dual-Rotational Supplier Model: Two contractors will be awarded the tender and will alternate deliveries to ensure fair market distribution. SANBI reserves the right to adjust unit prices to remain market-related.

Service Level Agreement (SLA): Successful bidders must negotiate and sign a draft SLA incorporating specific performance indicators and milestones. Amendments must be tracked and justified prior to finalisation.