Tender Summary: Services to Capacitate, Coach and Mentor

Objectives

The primary objective is to engage qualified service providers to deliver structured capacity-building, coaching, and mentoring interventions for a cohort of one hundred peer educators. The municipality aims to enhance the professional competencies, operational effectiveness, and long-term sustainability of these educators through targeted developmental support.

Scope of Work

The contract encompasses the design, facilitation, and delivery of training, coaching, and mentoring programs tailored to the specific needs of one hundred peer educators. Services will operate on a flexible engagement model, with interventions deployed based on actual operational demand rather than a fixed calendar or guaranteed volume. Providers must strictly adhere to the detailed specifications and pricing schedules issued by the Supply Chain Management division.

Technical Requirements

• All tender submissions must be completed electronically and uploaded via the designated informal tender portal prior to the closing deadline. Fax submissions are strictly prohibited.
• A fully completed pricing schedule must be submitted alongside the tender response.
• Submitted pricing must remain valid for a minimum period of thirty days from the tender issue date.
• Bidders must comply with the General Conditions of Tender and Conditions of Purchase.
• Successful bidders are required to complete registration on the municipal supplier database prior to contract award.
• The procurement process adheres to the statutory preferential procurement framework applicable to public entities.

Skills Requirements

While the tender documentation does not specify exhaustive qualifications, the nature of the service implies the following core competencies:

• Proven expertise in adult learning principles, capacity building, and evidence-based coaching and mentoring methodologies.
• Experience in designing and facilitating interactive training programs for peer-led educational or community outreach initiatives.
• Strong facilitation, communication, and adaptive teaching skills to address diverse learner needs.
• Ability to operate flexibly, managing sporadic or unpredictable service requests while maintaining consistent quality and reporting standards.
• Familiarity with municipal compliance protocols, procurement regulations, and performance monitoring frameworks.

Key Terms & Explanations

80/20 System: A preferential procurement scoring mechanism where eighty percent of evaluation points are allocated to price competitiveness and twenty percent to historical transformation goals, such as enterprise development targeting previously disadvantaged groups.

As and When Required: A flexible service delivery arrangement where the client requests services based on actual operational needs rather than committing to a predetermined schedule or minimum quantity. Engagement and payment occur only when services are formally requested and rendered.

Peer Educators: Individuals trained to share knowledge, promote best practices, and support behavioral or skill-based change among their immediate social, community, or professional networks. They typically operate as grassroots facilitators who translate complex information into accessible guidance for their peers.