Tender Summary

Objectives

The primary objective is to appoint a qualified training service provider to deliver specialized, in-house advanced training in Microsoft Excel and Microsoft Word for six employees within the Supply Chain Team. The initiative aims to significantly enhance participants' technical proficiency, streamline workflow processes, and improve overall departmental efficiency through targeted capacity building.

Scope

• Advanced Microsoft Excel Training: Delivery of in-house instruction for six delegates, focusing on advanced data manipulation, formulae, pivot tables, macros, and reporting tools.
• Advanced Microsoft Word Training: Delivery of in-house instruction for six delegates, covering advanced document formatting, mail merge, templates, tracking changes, and professional publishing features.
• Certification: Provision of official certificates of participation to all attendees upon successful course completion.
• Delivery Mode: All sessions must be conducted on-site at the client's premises.

Technical Requirements

• Mandatory registration with the relevant sector education and training authority for the specified courses, with valid proof submitted alongside the quotation.
• Demonstrated track record: Minimum of two (2) completed training engagements within the past 24 months that match this scope, supported by stamped invoices, delivery notes, or signed reference letters.
• Submission of a comprehensive Curriculum Vitae for the designated facilitator.
• All compulsory documentation must be included with the initial quotation; failure to do so results in immediate disqualification.
• Bid submission must occur exclusively through the official procurement portal. Email submissions are strictly prohibited.
• Compliance with the General Conditions of Contract (July 2010) and mandatory completion of prescribed standard bid declaration forms.
• Evaluation utilizes an 80/20 weighted scoring model: 80% allocated to price competitiveness and 20% to preferential procurement socio-economic goals.

Skills Requirements

• The facilitator must possess advanced subject-matter expertise in Microsoft Office applications, with proven capability to teach complex functionalities to non-technical professionals.
• Strong background in corporate training delivery, including curriculum customization, adult learning pedagogy, and practical workshop facilitation.
• Ability to assess participant progress and adapt teaching methods to ensure effective knowledge retention and workplace application.
• Provider must maintain current knowledge of software updates, industry best practices, and SETA-aligned training standards.

Key Terms and Concepts

• MICTSETA Registration: Certification by the Media, Information and Communication Technologies Sector Education and Training Authority. This validates that the training provider meets national standards for curriculum quality, facilitator competence, and assessment integrity in ICT-related skills development.
• 80/20 Preference Point System: A statutory South African procurement scoring framework. Eighty percent of evaluation points are awarded based on price competitiveness, while twenty percent are allocated to specific socio-economic transformation goals, including Black ownership (≥51%), women ownership (≥30%), and disability inclusion.
• SBD Forms: Standard Bid Documents mandated for public sector procurement. They serve as legal declarations for bidder eligibility, conflict-of-interest disclosure, and formal claims for preferential procurement points.
• General Conditions of Contract (July 2010): The standardized legal framework governing supply chain agreements with state-owned entities, outlining mutual obligations, payment schedules, performance guarantees, and dispute resolution procedures.