Objectives

The primary objective is to procure a single electronic tympanic thermometer for clinical temperature monitoring at Ngwelezane Hospital. The procurement seeks to acquire a reliable, accurate, and user-friendly device that complies with provincial health department standards for safe, non-invasive patient assessment.

Scope

The tender covers the supply, delivery, commissioning, and initial support of one (01) Tympanic Genius 3 Thermometer. The contract is a one-off purchase with a strict delivery requirement of three weeks from award. Quotations must remain valid for ninety days, and pricing must be firm, inclusive of all taxes, delivery costs, and mandatory accessories. Evaluation follows a three-stage process: administrative compliance, technical specification adherence, and price/preference scoring.

Technical Requirements

• Power & Operation: Battery-operated using non-rechargeable DC 3V (AAA) cells. A starter pack including batteries must be supplied at no additional cost.
• Measurement Technology: Infrared-based, handheld design for non-invasive ear temperature measurement. Must deliver fast response times (approximately two seconds) and feature automatic shutdown after one minute of inactivity.
• Display & Memory: Equipped with a clear liquid crystal display showing temperatures in degrees Celsius. Must store a minimum of thirty-two readings.
• Range & Build: Operating range of 34°C to 42°C. Lightweight, robust construction compliant with SANS electrical standards, including hospital-grade cabling and colour-coded plugs where applicable.
• Certification: Equipment must hold CE approval or a valid Radiation Control licence as mandated by provincial health regulations.
• Warranty & Maintenance: Minimum twelve-month guarantee effective upon successful commissioning. Coverage must include all spare parts, labour, travel, calibration, quality assurance testing, and automatic day-for-day extension during any equipment downtime.
• Documentation & Training: Provision of two complete sets of user and service manuals (including circuit diagrams, fault-finding guides, and calibration procedures). Comprehensive training for clinical staff and in-house technicians, including PCB-level repair instruction, must be delivered within three months of delivery.

Skills Requirements

While not explicitly listed as standalone qualifications, the tender implicitly requires suppliers to demonstrate:

• Technical expertise through original equipment manufacturer (OEM)-trained service technicians physically based in KwaZulu-Natal.
• Capability to establish and maintain a local service and repair facility within the province.
• Proficiency in delivering structured technical training programmes for hospital engineering teams.
• Administrative competence to manage regulatory compliance, including SAHPRA medical device licensing, Central Suppliers Database (CSD) verification, tax clearance validation, and CIPC documentation.

Key Terms & Conditions

• 80/20 Preference Point System: Evaluation allocates eighty points to the lowest acceptable price and twenty points to specific socio-economic goals. Full points are reserved to promote South African-owned enterprises, verified through CIPC ownership certificates and BBBEE documentation.
• HTS Specification E60A: A standardized provincial health department template requiring bidders to declare compliance across numerous general and technical clauses. Failure to address any clause results in automatic disqualification.
• Downtime Extension Clause: The warranty period automatically extends by the exact number of days the equipment remains non-functional during the guarantee term, ensuring uninterrupted clinical availability.
• Prohibition of Cover-Quoting: Submitting multiple quotations under different corporate entities for the same bid is strictly prohibited. Detection constitutes fraudulent conduct, leading to immediate disqualification and potential public sector blacklisting.