Objectives

The primary objective is to secure an accredited service provider to implement a structured skills development programme aligned with the Wholesale and Retail Sector Education and Training Authority (W&RSETA) standards. The programme aims to equip twenty-two learners with the competencies required to obtain a National Certificate in Wholesale & Retail Operations, specifically targeting the Shelf Filler (General) qualification.

Scope

The contract encompasses the complete delivery of a single training project located at one designated site in the Chris Hani district of the Eastern Cape Province. The supplier is responsible for facilitating all instructional activities, assessments, learner administration, and reporting associated with the programme. To qualify for locality preference points during evaluation, the successful supplier must be physically based within the Eastern Cape Province.

Technical Requirements

• Maintain current accreditation from W&RSETA to deliver the specified skills programme.
• Ensure all training aligns with SAQA ID 63409 and comprehensively covers Unit Standards 114903, 114906, and 114891.
• Submit a formal quotation within the stipulated validity period, accompanied by all mandatory Preferential Awarding (PA) forms.
• Provide banking details that are successfully verified on the Central Supplier Database (CSD), with readiness to supply additional verification upon request.
• Stamp all submissions with an official company stamp or present them on official company letterhead.
• Fully comply with the attached Terms of Reference and deliver training at the specified Eastern Cape location.

Skills Requirements

• Demonstrate proven expertise in delivering accredited vocational training within the wholesale and retail sector.
• Deploy qualified facilitators and assessors who hold relevant pedagogical credentials and industry experience to effectively train twenty-two learners at a single site.
• Exhibit strong project management and logistical capabilities to coordinate training schedules, resources, and assessment timelines within the Eastern Cape region.
• Manage learner progression, conduct formative and summative evaluations, and facilitate successful certification outcomes in line with national qualification frameworks.

Explanation of Unusual or Complicated Terms

• W&RSETA: Wholesale and Retail Sector Education and Training Authority, a South African statutory body responsible for coordinating skills development, learnerships, and apprenticeships across the wholesale and retail industries.
• SAQA ID 63409: The unique identifier assigned by the South African Qualifications Authority to the registered skills programme “National Certificate: Wholesale & Retail Operations”.
• Unit Standards: Standardised learning outcomes and assessment criteria registered on the National Qualifications Framework (NQF). Each standard defines specific knowledge, practical skills, and core values that learners must demonstrate to achieve competency.
• CSD: Central Supplier Database, the official government repository used to register, verify, and manage supplier information for public procurement and payment processing.
• PA-Forms: Preferential Awarding Forms, mandatory procurement documents used to declare compliance with Broad-Based Black Economic Empowerment (B-BBEE) status, enterprise size, and other preference point criteria during tender evaluation.
• Shelf Filler (General): An entry-level operational role focused on receiving, sorting, stocking, and maintaining product displays on retail shelves, ensuring stock availability, pricing accuracy, and visual merchandising standards are consistently met.