Appointment of a Service Provider for a Multi-utility Online Vending System and Thirdparty Vending for the Capricorn District Municipality for a Period of 3 Years.

FIN-R14/2025/2026

2025-10-30 09:00

Tender Closed on: 2025-11-24 11:00

Prepaid Vending Systems

Limpopo, Molemole, Polokwane

Capricorn District Municipality

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Capricorn District Municipality Tenders

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Tender Number: FIN-R14/2025/2026
Department: Capricorn District Municipality
Tender Type: Request for Bid(Open-Tender)
Province: Limpopo
Closing Date: Monday, 24 November 2025 - 11:00
Place where goods, works or services are required: 41 - polokwane - polokwane - 0700
Special Conditions: N/A
ENQUIRIES:
Contact Person: Mr. Simon Mogale Shokane
Email: [email protected]
Telephone number: 015-294-1074
FAX Number: N/A
BRIEFING SESSION:
Is there a briefing session?: Yes Is it compulsory? Yes
Briefing Date and Time: Thursday, 30 October 2025 - 09:00
Briefing Venue: 30 October 2025 Capricorn District Municipality, Function Room, 41 Biccard Street, Polokwane @

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to appoint a service provider to implement a multi-utility online vending system, including third-party vending, for the Capricorn District Municipality over a period of three years. The system aims to support prepaid water services, facilitate integration with billing systems, enable revenue collection and arrears recovery, and ensure system availability and disaster recovery.

Scope

The scope encompasses the provision, deployment, and management of a comprehensive vending solution for water meters, including:

  • A cloud-based backend and billing system integration
  • Distributed 24-hour vending services via multiple access points (mobile, ATM, stores)
  • Support for both municipal and third-party vending mechanisms
  • Migration of existing data with minimal downtime
  • Provision of training, support, and system documentation
  • Implementation of disaster recovery and business continuity plans
  • Integration with existing financial and billing systems, including mSCOA compliance
  • Provision of management and reporting interfaces via web-based portals

Technical Requirements

The technical specifications include:

  • System configuration compliant with TCP/IP, Ethernet LAN/WAN, WIFI, GPRS, ADSL, Fibre, and Diginet networks
  • Management of water meters and customer data linked to a single consumer record
  • Disaster recovery setup with off-site servers and standby infrastructure
  • Capacity to support at least 13,000 consumers/meters with five-year transaction history
  • Hardware and software compatibility with Windows Server 2012/2016 and Windows XP
  • XML-based interfaces for seamless client/server communication
  • Secure data transmission with mutually authenticated SSL certificates
  • Support for pre-paid vending over internet/intranet and integration with third-party vending mechanisms
  • Real-time data synchronization and bulk data exchange with billing systems
  • Provision for engineering tokens, audit trails, and revenue protection features
  • Support for tariffs, VAT, block tariffs, and flexible pricing structures

Skills and Skills Requirements

The successful bidder must demonstrate:

  • Proven experience in deploying multi-utility vending systems, especially for water services
  • Technical expertise in system configuration, network infrastructure, and XML-based integration
  • Capability to develop and implement disaster recovery and business continuity plans
  • Ability to migrate existing data accurately with minimal disruption
  • Experience in integrating with municipal financial systems and compliance with mSCOA standards
  • Capacity to provide comprehensive training, support, and documentation
  • Knowledge of security protocols, encryption standards, and revenue protection mechanisms
  • Demonstrated ability to develop scalable solutions supporting at least 13,000 consumers/meters
  • Ability to deliver web-based management and reporting tools with secure access controls
This summary is AI generated. Download the tender documents for all the information.

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