Appointment of a Service Provider for Supply and Delivery of 150 All in One (aio) Computer Desktops C Including a Five-year Onsite Warranty.

cidb /019/2526

See details below or the tender documentation

Tender Closed on: 2026-05-12 11:00

Computer, Server and Networking Equipment, Information and Communications Technology, Supply and Delivery

Centurion, Gauteng, Pretoria

Construction Industry Development Board

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Tender Number: cidb /019/2526
Department: Construction Industry Development Board
Tender Type: Request for Bid(Open-Tender)
Province: Gauteng
Closing Date: Tuesday, 12 May 2026 - 11:00
Place where goods, works or services are required: No. 1267 Gordon Hood Road Centurion - Centurion - Pretoria -
Special Conditions: N/A
ENQUIRIES:
Contact Person: Ulizwi
Email: [email protected]
Telephone number: 012-482-7200
FAX Number: N/A
BRIEFING SESSION:
Is there a briefing session?: NO Is it compulsory? NO
Briefing Date and Time:
Briefing Venue:

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to appoint a service provider to supply and deliver 150 All-in-One (AIO) computer desktops, including a five-year onsite warranty. The organization aims to replace out-of-warranty desktops with new units to ensure continuous operational efficiency and standardization across its offices.

Scope

The scope encompasses the procurement, supply, and delivery of 150 AIO desktops to the cidb office located at 1267 Gordon Hood Road, Centurion, Gauteng. The service provider is responsible for providing desktops that meet specified technical requirements, including accessories and warranty, and ensuring timely delivery as per contractual obligations.

The scope also includes providing necessary documentation such as service level agreements, CVs of key personnel, incident reporting systems, and operational support services.

Technical Requirements

The desktops must comply with the following mandatory specifications:

  • Product Type: All-in-One (AIO) PC
  • Processor Family: Intel Core i9, Minimum 14th Gen or latest, Model i9-14900
  • Processor Frequency: 1.50 / 5.80 GHz (36 MB cache, 24 cores)
  • Display Size: 68.6 cm (27"), Quad HD, IPS, Anti-glare, 2560 x 1440 pixels
  • Memory: 32 GB DDR5-5600 MHz (1 x 32 GB)
  • Storage: 1 TB SSD (M.2 PCIe Gen4 NVMe TLC)
  • Graphics: Intel UHD Graphics 770
  • Camera: Built-in
  • Wireless: Intel Wi-Fi 7, Bluetooth 5.4 or above
  • Ports: Headphone/microphone combo, USB Type-C (20Gbps and 10Gbps), USB ports, etc.
  • Operating System: Windows 11 Pro
  • Warranty: 5 years onsite

Additional accessories include a USB keyboard, optical mouse, and desktop lock. The desktops must also include a draft SLA, service manager CV, incident logging system, and operational support with an 8x5 service desk.

Skills and Service Requirements

The successful bidder must demonstrate:

  • Provision of a dedicated service manager and onsite resource CVs
  • Operational service desk with accessible channels during business hours
  • Incident logging, reporting, and resolution capabilities
  • Regular reporting on incident resolution, infrastructure health, and cybersecurity updates
  • Compliance with service level KPIs, including incident response times and maintenance schedules

The bidder should also provide technical support, maintenance, and training services as part of the contract, ensuring seamless operation and support for the supplied desktops over the warranty period.

This summary is AI generated. Download the tender documents for all the information.

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