Objectives

The primary objective of this tender is to appoint a service provider to supply resources that will support the Project Management Support Unit (PMSU) of Services SETA. The aim is to operationalise, embed, and manage the Project Management Support Framework (developed under PROC T687) by providing dedicated human resources to facilitate strategic project management, organizational change, and effective implementation of the framework.

Scope

The scope includes the provision of two (2) key resources for a fixed period of twelve (12) months, working full-time on-site at Services SETA's premises. These resources will support the Executive Manager: PM Support in establishing, operationalising, and maturing the PM Support function, including developing inter-departmental service level agreements, operational procedures, templates, workflows, and organizational development activities. The scope also covers assisting in change management, project coordination, and ensuring the successful adoption of the new project management framework.

Technical Requirements

• Senior Project Manager Resource:
  • Minimum 10 years of senior project management experience, with at least 5 years at a senior management or PMO head level in the public sector or SETA environment.
  • Professional PMP (PMI) or PRINCE2 Practitioner certification (mandatory).
  • Proven track record in establishing or maturing a Project Management Office (PMO) or Project Management Unit (PMU).
  • Experience in developing and implementing project management frameworks and organizational development strategies.
• Administrator Resource:
  • At least 2 years of administrative experience, preferably in project support or coordination roles.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).
  • Experience with project management software or CRM systems is advantageous.

Both resources are expected to work full-time on-site, report directly to the Executive Manager: PM Support, and contribute to the development and operationalisation of the project management framework and related organizational change activities.

Skills Requirements

• For the Senior Manager:
  • Strong leadership and strategic planning skills.
  • Extensive experience in project management, especially within the public sector or SETA environment.
  • Excellent communication and stakeholder engagement skills.
  • Ability to develop operational procedures, service level agreements, and workflows.
• For the Administrator:
  • Strong organizational and coordination skills.
  • Attention to detail and ability to work under pressure.
  • Effective communication skills, both written and verbal.
  • Proficiency in Microsoft Office and familiarity with project management tools.