Appointment of a Service Provider for the Renewal and Licensing of the Sage 300 People Hr & Payroll System

GKM 35-25/26

See details below or the tender documentation

Tender Closed on: 2025-12-19 12:00

Computer Software Supply and License Management, Information and Communications Technology

Kokstad, KwaZulu-Natal

Greater Kokstad Local Municipality

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Greater Kokstad Local Municipality Tenders

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Tender Number: GKM 35-25/26
Department: Greater Kokstad Local Municipality
Tender Type: Request for Bid(Open-Tender)
Province: KwaZulu-Natal
Closing Date: Friday, 19 December 2025 - 12:00
Place where goods, works or services are required: 75 Hope Street - Kokstad - Kokstad - 4700
Special Conditions: N/A
ENQUIRIES:
Contact Person: Mr K Connor
Email: [email protected]
Telephone number: 039-797-6769
FAX Number: 039-727-3676
BRIEFING SESSION:
Is there a briefing session?: NO Is it compulsory? NO
Briefing Date and Time:
Briefing Venue:

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to appoint a qualified service provider responsible for the renewal and licensing of the Sage 300 People HR & Payroll System for a duration of 12 months. The successful bidder will ensure system licensing, maintenance, support, and related services to facilitate efficient HR and payroll operations for the Greater Kokstad Municipality.

Scope

The scope of work includes:

  • Providing licensing and renewal services for the Sage 300 People HR & Payroll System.
  • Ensuring system modules are licensed and supported throughout the contract period.
  • Offering system maintenance, support, and technical assistance as required.
  • Attending to system updates, support hours, and related technical requirements.
  • Adhering to the specifications and requirements outlined in the tender documentation.

Technical Requirements

The technical requirements include:

  • Proof of being an approved Sage 300 partner (attach partner certificate).
  • System modules licensed and supported as per the scope.
  • Provision of system support capped at a maximum of 250 hours, with hours usage reflected in reports.
  • Implementation of system maintenance, support, and technical assistance during the contract period.
  • Compliance with the specifications outlined in the Terms of Reference and bid documentation.
  • Provision of relevant documentation, including appointment letters, reference letters, and proof of experience.

Skills Requirements

The skills and qualifications required from the service provider include:

  • Proven experience in providing Sage 300 People HR & Payroll System licensing, renewal, and support services.
  • Demonstrated technical expertise in system maintenance, support, and troubleshooting.
  • Ability to provide system support within the capped hours and deliver timely technical assistance.
  • Relevant certifications and proof of partnership with Sage 300 (attach partner certificate).
  • Experience working with municipal or public sector clients is advantageous.
  • Capacity to adhere to project timelines and deliver quality support services.
This summary is AI generated. Download the tender documents for all the information.

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