Appointment of a Service Provider to Provide Atlassian Product Renewals (jira, Bitbucket and Confluence) for a Period of Twelve (12) Months

RFQ/CMS/ICT/8/06/2026

See details below or the tender documentation

Tender Closed on: 2026-07-02 00:00

Computer Software Supply and License Management, Information and Communications Technology

Centurion, Gauteng

Council for Medical Schemes

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Council for Medical Schemes Tenders

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Tender Number: RFQ/CMS/ICT/8/06/2026
Department: Council for Medical Schemes
Tender Type: Request for Quotation
Province: Gauteng
Closing Date: Thursday, 02 July 2026 - 00:00
Place where goods, works or services are required: 420 Witch – Hazel Avenue - Eco Park, Block A, Eco Glades 2 Office Park, - Centurion - 0157
Special Conditions: N/A
ENQUIRIES:
Contact Person: Ludwe Madayi
Email: [email protected]
Telephone number: 012-431-0500
FAX Number: N/A
BRIEFING SESSION:
Is there a briefing session?: NO Is it compulsory? NO
Briefing Date and Time:
Briefing Venue:

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to appoint a qualified service provider to manage the renewal of Atlassian products, specifically Jira, Bitbucket, and Confluence, for a period of twelve (12) months. The goal is to ensure continuous access, support, and maintenance of these Atlassian tools to support the Council for Medical Schemes's operational needs.

Scope

The scope of work includes:

  • Provision of Atlassian product renewals (Jira, Bitbucket, Confluence)
  • Support entitlement management and support services
  • Ensuring compliance with Atlassian licensing and support requirements
  • Providing necessary documentation and support during the renewal period

The scope is limited to the renewal and support of existing Atlassian products as specified in support entitlement numbers and related documentation.

Technical Requirements

The technical requirements include:

  • Valid and current Atlassian support and renewal certificates or letters of good standing from Atlassian (OEM)
  • Adherence to Atlassian licensing policies and renewal procedures
  • Provision of support entitlement management for Jira, Bitbucket, and Confluence
  • Compliance with Atlassian’s technical standards and support protocols
  • Submission of proof of support and renewal status at bid submission

Skills Requirements

The successful bidder must demonstrate:

  • Experience in managing Atlassian product renewals and support services
  • Knowledge of Atlassian licensing, support, and renewal processes
  • Ability to provide technical support and documentation related to Atlassian products
  • Capability to ensure compliance with Atlassian’s licensing policies
  • Proven track record in supporting enterprise-level Atlassian environments
  • Qualified personnel with expertise in Atlassian tools and support management
This summary is AI generated. Download the tender documents for all the information.

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