Objectives

The primary objective of this tender is to appoint a qualified service provider to deliver cleaning services at the Umkhanyakude District Office for the Department of Economic Development, Tourism and Environmental Affairs (EDTEA) for a period of 36 months. The contract aims to ensure the provision of comprehensive cleaning, including interior and exterior building maintenance, window cleaning, waste disposal, and vehicle washing, to maintain a clean and hygienic environment within the district office premises.

Scope

The scope of work encompasses:

• General cleaning of the interior building, including offices, common areas, passages, and fire escapes.
• Cleaning of windows, doors, ledges, and nameplates.
• Supply and maintenance of rented ablution services and waste disposal, including disinfecting refuse bins twice weekly.
• Deep cleaning of carpets quarterly and regular dusting and polishing of furniture and fixtures.
• Cleaning of kitchen areas, including sweeping, mopping, dishwashing, and equipment cleaning daily or as required.
• Cleaning and disinfecting toilets, urinals, and associated fixtures daily, including waste removal and replenishment of supplies.
• Washing government vehicles and maintaining rented items for toilets/ablution facilities.
• Cleaning of internal walls, light fittings, window sills, and other surfaces weekly.
• Waste management, including sorting recyclables and disinfecting waste bins.

The total area to be serviced is approximately 814m², with a staff complement of 45 employees, including cleaners and a supervisor. The service provider may be required to adapt to changes in premises due to lease terminations or other circumstances during the contract period.

Technical Requirements

• Provision of experienced and qualified cleaning personnel, including supervisors with relevant CVs.
• Adherence to health, safety, and environmental standards, including compliance with the Occupational Health and Safety Act and COIDA registration.
• Use of approved cleaning materials and equipment, including environmentally friendly and Department of Labour-registered products.
• Regular reporting and communication with the Department’s designated officer, Ms. Nonhlanhla Dlamini.
• Implementation of recycling and waste segregation policies in line with departmental sustainability principles.
• Provision of proof of registration with relevant bodies such as BCCCI, COIDA, and the Department of Labour.
• Capacity to perform the scope of work within the specified timeframes and maintain service quality throughout the contract duration.

Skills Requirements

• Proven experience in providing cleaning services for government or corporate entities, supported by reference letters and contactable references.
• Qualified supervisory staff with at least 3-5 years of relevant experience and CVs demonstrating expertise in cleaning management.
• Knowledge of health and safety regulations, waste management, and environmentally sustainable cleaning practices.
• Effective communication skills in English and IsiZulu to facilitate supervision and reporting.
• Ability to coordinate and supervise a team, ensure compliance with contractual obligations, and respond promptly to service requests and issues.
• Capacity to adapt to operational changes and ensure continuous service delivery without interruption.