Appointment of a Service Provider to Provision and Implementation an Adaptive Comprehensive Multifactor Authentication Security Solution for Jd Edwards Enterprise One 9.2 for a Period of 36 Months

34233-1i

See details below or the tender documentation

Tender Closed on: 2026-06-12 11:00

Computer Software Supply and License Management, ICT Hardware, Software And Network Support Services, Information and Communications Technology, IT Security Services and Solutions

Durban, KwaZulu-Natal

Ethekwini Metropolitan Municipality

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Ethekwini Metropolitan Municipality Tenders

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Tender Number: 34233-1i
Department: Ethekwini Metropolitan Municipality
Tender Type: Request for Bid(Open-Tender)
Province: KwaZulu-Natal
Closing Date: Friday, 12 June 2026 - 11:00
Place where goods, works or services are required: 166 K E Masinga Road (Formerly Old Fort Road) - Durban - KZN - 4001
Special Conditions: -There will be no clarification meeting. Bidders are requested to submit email queries related to the bid. -All email queries are to be submitted by 2026-05-28. Emailed questions and answers will be consolidated and posted on eTenders/Municipal website by 2026-06-04. -Technical: Clinton Naidoo (t) 031-311 4937 Email: Clinton.Naidoo@durb an.gov.za or Zamani Ngubane (t) 031-322 8063 Email: Zamani.Ngubane@du rban.gov.za General: Lethokuhle Ngcobo (t) 031-322 5064 Email: Lethokuhle.Ngcobo@ durban.gov.za
ENQUIRIES:
Contact Person: Lethokuhle Ngcobo
Email: [email protected]
Telephone number: 031-322-5064
FAX Number: N/A
BRIEFING SESSION:
Is there a briefing session?: NO Is it compulsory? NO
Briefing Date and Time:
Briefing Venue:

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to appoint a service provider capable of provisioning and implementing an adaptive comprehensive multifactor authentication (MFA) security solution for JD Edwards Enterprise One 9.2. The solution aims to enhance security controls for digital identities, ensure seamless integration with existing on-premise systems, and provide robust authentication features to mitigate risks related to access control, accountability, and unauthorized activities.

Scope

The scope encompasses the supply, delivery, design, implementation, integration, training, and commissioning of a scalable, secure, and robust MFA solution. Key components include:

  • Provision of hardware, software licenses, audit vault, and database firewall for a period of 36 months.
  • Integration with on-premise JD Edwards (JDE) environment, primarily on IBM iSeries DB2, WebSphere, and Oracle WebLogic.
  • Implementation of multi-method authentication (OTP, mobile app tokens, push notifications, SMS, email, fingerprint biometrics).
  • Support for adaptive, risk-based authentication policies, including contextual and behavioral checks.
  • Deployment in high availability mode with redundancy, failover, and disaster recovery capabilities.
  • Phased onboarding of users, starting with critical users, with scalability for future growth.
  • Provision of training for administrators and users, ongoing support, and maintenance for 36 months.

Technical Requirements

The technical specifications include:

  • Seamless integration with JD Edwards 9.2 on IBM iSeries DB2, WebSphere, and WebLogic.
  • Support for multiple authentication methods: OTP, mobile tokens, push notifications, SMS, email, fingerprint biometrics.
  • Behavioral/adaptive MFA with configurable risk-based policies (location, IP, time, behavior).
  • On-premise deployment with dedicated servers, supporting high availability (active-standby mode), encryption at rest, in transit, and in use.
  • Secure directory services integration, including LDAP, Active Directory, and support for Single Sign-On (SSO).
  • Continuous authentication with context-aware re-prompts and risk assessments.
  • Audit trail, logging, and reporting capabilities with tamper-proof storage for at least 6 months.
  • Hardware components: servers, biometric readers, backup infrastructure, and relevant licenses.

Skills Requirements

The service provider must demonstrate:

  • Accredited partnership with the Original Software Manufacturer (OSM) or OEM for the MFA solution.
  • Proven experience with implementing MFA solutions in complex enterprise environments, especially with JD Edwards or similar ERP systems.
  • Expertise in security architecture, integration with on-premise infrastructure, and high availability deployment.
  • Capability to provide comprehensive training for administrators and end-users.
  • Strong project management skills, including planning, phased implementation, and change management.
  • Ability to provide ongoing support, maintenance, and system upgrades over the 36-month contract period.
This summary is AI generated. Download the tender documents for all the information.

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