Objectives

The primary objective of this tender is to appoint a qualified and experienced service provider to render canteen and catering services at ATA, Head Office, and related sites for a period of five years. The contract is rates-based, including ad hoc catering elements, with the aim of providing consistent, high-quality catering services to staff, students, delegates, and related events.

Scope

The scope encompasses:

• Provision of daily canteen services at ATA, including breakfast, lunch, tea/coffee, and snacks for approximately 250 persons (staff, students, guests).
• Supply of catering for end-of-course functions, meetings, graduations, and ad hoc catering at ATA and surrounding stations (Bruma, Tambo, Germiston, Grand Central, Wonderboom, Lanseria).
• Provision of Halaal meals, vegetarian, vegan, kosher options, and tamper-proof packaging with relevant certifications.
• Procurement and delivery of all consumables, beverages, perishables, crockery, cutlery, and related catering items.
• Operational hours from 07h30 to 16h00 (canteen) and 07h00 to 16h30 (coffee stations), Monday to Friday.
• Ad hoc catering for regional units and functions, including transport and related expenses.

Technical Requirements

The service provider must:

• Ensure compliance with ISO 9001 (QMS) and ISO 14001 (EMS) standards, including environmental policies and waste management legislation.
• Implement health and safety standards in line with OHS Act, including risk assessments, incident reporting, and safety documentation.
• Procure food from reputable, certified Halaal and sustainable sources, with tamper-proof packaging and labels.
• Maintain cleanliness and hygiene standards in the canteen and surrounding areas.
• Provide point-of-sale systems, cashiers, and manage transactions efficiently.
• Ensure environmental sustainability by minimizing water and energy use, using eco-friendly cleaning products, and responsible sourcing.
• Develop and maintain SHE (Safety, Health, Environment) plans, including risk assessments and incident management procedures.
• Comply with all relevant legislation, including waste management, chemical safety, and POPIA for data protection.

Skills and Competency Requirements

The bidder must demonstrate:

• At least 5 years of experience in providing canteen, catering, or food services, supported by reference letters from previous clients.
• Proven experience of onsite qualified chefs with occupational certificates (SAQA accredited).
• Management or supervisory experience in catering services, with at least 3 years in a similar role.
• Capability to handle large-scale catering operations, including ad hoc functions and regional site services.
• Knowledge of ISO standards, environmental management, and health & safety legislation.
• Ability to procure and manage sustainable, locally sourced, and certified food supplies.
• Strong understanding of POPIA and data confidentiality obligations.
• Capacity to implement and monitor SHE plans, incident reporting, and emergency procedures.