Objectives

The primary objective of this tender is to appoint an insurance broker responsible for underwriting and managing the short-term insurance portfolio of Ratlou Local Municipality. The broker will oversee the insurance coverage, facilitate risk management, and ensure proper handling of claims for assets and liabilities within the municipality for a period of 36 months.

Scope

The scope of the tender includes:

• Provision of comprehensive short-term insurance brokerage services for all municipal assets, including buildings, infrastructure, vehicles, equipment, and other movable and immovable assets.
• Underwriting, risk assessment, and placement of insurance policies on behalf of the municipality.
• Management of insurance claims, including processing, settlement, and reporting.
• Advisory services on risk management and insurance-related matters.
• Regular review and updating of insurance policies to ensure adequate coverage.
• Coordination with insurers, service providers, and internal departments to ensure effective insurance management.

Technical Requirements

The technical requirements specify that the selected broker must:

• Have proven experience in municipal or public sector insurance brokerage services.
• Possess relevant industry certifications and licenses to operate as an insurance broker.
• Demonstrate understanding of municipal assets, infrastructure, and risk profiles.
• Provide a detailed methodology for underwriting, claims management, and risk advisory services.
• Offer a comprehensive insurance solution that covers all asset categories listed in the asset register.
• Ensure compliance with all applicable legal and regulatory requirements.
• Provide evidence of capacity to handle claims efficiently and effectively.

Skills Requirements

The skills and competencies required from the bidder include:

• Extensive knowledge of short-term insurance markets and products.
• Strong risk assessment and management skills.
• Excellent claims handling and negotiation skills.
• Ability to provide strategic advice on risk mitigation and insurance optimization.
• Effective communication and reporting skills to liaise with stakeholders and internal departments.
• Capacity to manage multiple assets and complex insurance portfolios.
• Proven track record of delivering quality insurance brokerage services within the public sector.