Appointment of Service Provider for Alarm System Installation Including 24/7 Monitoring and Armed Response for the Public Protector South Africa (bhisho Provincial Office).

PPSA2025/26RFQ62

See details below or the tender documentation

Tender Closed on: 2026-02-06 16:00

Armed Response and Alarm Monitoring, CCTV, Access Control, Biometric Security and Alarm Systems, Security Services and Equipment

Bhisho, Eastern Cape

Public Protector South Africa

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Public Protector South Africa Tenders

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Tender Number: PPSA2025/26RFQ62
Department: Public Protector South Africa
Tender Type: Request for Quotation
Province: National
Closing Date: Friday, 06 February 2026 - 16:00
Place where goods, works or services are required: Unathi House, Independent Avenue, Bhisho, Behind Pick ‘n Pay - BHISHO - BHISHO - 5099
Special Conditions: NB;THE ADMINISTRATIVE ERROR ON THE DESCRIPTION WAS CORRECTED.
ENQUIRIES:
Contact Person: kabelo Lekalakala
Email: [email protected]
Telephone number: 012-366-7252
FAX Number: 012-366-7014
BRIEFING SESSION:
Is there a briefing session?: NO Is it compulsory? NO
Briefing Date and Time:
Briefing Venue:

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to appoint a service provider responsible for the installation of an alarm system, including 24/7 monitoring and armed response, at the Public Protector South Africa's Bhisho Provincial Office. The service is to be provided for a period of three years, ensuring continuous security coverage, rapid response to incidents, and maintenance of the alarm system.

Scope

The scope of work encompasses:

  • Installation of an alarm system at the Bhisho Provincial Office located at Unathi House, Independent Avenue, Bhisho, Eastern Cape, covering approximately 650 sqm.
  • Provision of 24/7 monitoring services with a response time of 5 to 10 minutes.
  • Armed response services for incidents reported.
  • Quarterly preventative maintenance of installed components.
  • Training for designated PPSA staff within 7 working days of installation.
  • All installed components must have a minimum warranty period of 12 months.
  • Incident reports to be submitted to PPSA within 24 hours of each armed response.

Technical Requirements

The technical specifications include:

  • Installation of a comprehensive alarm system with external beams, mini siren, and UPS – 12V30-35 AH life PO battery.
  • Deployment of four external beams for perimeter security.
  • Inclusion of a mini siren and external sensors as part of the system.
  • Provision of monitoring and armed response services with a response time of 5 to 10 minutes.
  • Quarterly preventative maintenance checks.
  • All components must be covered by a 12-month warranty.

Skills Requirements

The successful service provider must demonstrate:

  • Proven experience in alarm system installation, maintenance, and monitoring services.
  • Certification and licensing from relevant authorities such as ICASA and PSIRA.
  • Capability to provide rapid response services within the specified response time.
  • Ability to train PPSA staff on system operation and maintenance.
  • Compliance with all legal and technical standards related to security systems and monitoring.
  • Experience in working with government or similar institutional clients.
This summary is AI generated. Download the tender documents for all the information.

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