Appointment of Service Provider for Alarm System Installation Including 24/7 Monitoring and Armed Response for the Public Protector South Africa (bhisho Provincial Office).

PPSA2025/26 RFQ53

See details below or the tender documentation

Tender Closed on: 2026-01-26 16:00

Armed Response and Alarm Monitoring, CCTV, Access Control, Biometric Security and Alarm Systems, Security Services and Equipment

Bhisho, Eastern Cape

Public Protector South Africa

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Tender Number: PPSA2025/26 RFQ53
Department: Public Protector South Africa
Tender Type: Request for Quotation
Province: National
Closing Date: Monday, 26 January 2026 - 16:00
Place where goods, works or services are required: Unathi House, Independent Avenue, Bhisho, Behind Pick ‘n Pay - Bisho - Bisho - 5605
Special Conditions: N/A
ENQUIRIES:
Contact Person: Tshidiso Khotso/ Cleopar Mahlangu
Email: [email protected]
Telephone number: 012-366-7152
FAX Number: N/A
BRIEFING SESSION:
Is there a briefing session?: NO Is it compulsory? NO
Briefing Date and Time:
Briefing Venue:

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to appoint a qualified service provider to install an alarm system at the Bhisho Provincial Office of the Public Protector South Africa (PPSA). The system must include 24/7 monitoring and armed response capabilities to enhance security and safeguard the premises.

Scope

The scope of work encompasses:

  • Installation of an alarm system within the Bhisho Provincial Office located at Unathi House, Independent Avenue, Bhisho, Eastern Cape, covering approximately 650 sqm.
  • Provision of 24/7 monitoring services and armed response with a response time of 5 to 10 minutes.
  • Quarterly preventative maintenance of installed components.
  • Training for designated PPSA staff on system operation within 7 working days post-installation.
  • All installed components must be covered by a 12-month warranty.
  • Incident reporting to PPSA within 24 hours for every armed response.

Technical Requirements

The technical specifications include:

  • Installation of security devices such as:
    • External beams (4 units)
    • Mini siren (1 unit)
    • UPS – 12V 30-35 AH life PO battery (1 unit)
  • Integration of monitoring and armed response services with a response time of 5 to 10 minutes.
  • All components must have a minimum of 12 months’ warranty.
  • Incident reports to be submitted within 24 hours of armed responses.
  • Compliance with relevant legislation and standards, including ICASA licensing and PSIRA registration.

Skills Requirements

The successful bidder must demonstrate:

  • Technical expertise in alarm system installation, configuration, and maintenance.
  • Experience in providing 24/7 security monitoring and armed response services.
  • Ability to train PPSA staff on system operation and maintenance.
  • Capability to provide ongoing support, including quarterly preventative maintenance and incident reporting.
  • Compliance with legal and regulatory requirements, including ICASA licensing and PSIRA registration.
This summary is AI generated. Download the tender documents for all the information.

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