Capenature Seeks the Licenses Renewal of Mimecast Software and Archive Storage System, Including Software Maintenance and Support for a Period of 24 Months with an Option to Extend for 12 Months.

WCNCB 22/12/2025

See details below or the tender documentation

Tender Closed on: 2026-02-10 11:00

Computer Software Supply and License Management, Information and Communications Technology, Internet Services - Connectivity, Websites, Email

Cape Town, Western Cape

Western Cape Nature Conservation Board

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Western Cape Nature Conservation Board Tenders

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Tender Number: WCNCB 22/12/2025
Department: Western Cape - Nature Conservation Board
Tender Type: Request for Bid(Open-Tender)
Province: Western Cape
Closing Date: Tuesday, 10 February 2026 - 11:00
Place where goods, works or services are required: Cnr Bosduif & Volstruis Streets - Bridgetown - Cape Town - 7764
Special Conditions: N/A
ENQUIRIES:
Contact Person: Imran Brey
Email: [email protected]
Telephone number: 087-087-4103
FAX Number: N/A
BRIEFING SESSION:
Is there a briefing session?: NO Is it compulsory? NO
Briefing Date and Time:
Briefing Venue:

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to secure the renewal of licenses, maintenance, and support services for Mimecast Software and Archive Storage System for CapeNature. The solution aims to enhance cybersecurity, email security, data protection, and business continuity for 580 users over a period of two years, with an option to extend support for an additional 12 months.

Scope

The scope includes:

  • Renewal of Mimecast software licenses and archive storage system for 580 users.
  • Provision of comprehensive maintenance and support services for 24 months, with an optional extension for 12 months.
  • Integration with Microsoft 365 Exchange Online environment.
  • Implementation of targeted threat protection, secure email gateway, internal email protection, awareness training, continuity, and archiving solutions.
  • Provision of advanced support, including 24/7/365 availability and issue resolution within specified timeframes.

Technical Requirements

The technical specifications include:

  • Full integration with Microsoft 365 Exchange Online.
  • AI-powered email security suite capable of protecting against sophisticated threats.
  • Licenses and account management for all services throughout the contract duration.
  • Support for targeted threat protection, secure email gateway, internal email protect, awareness training, continuity, and archiving.
  • Provision of advanced support with 24/7/365 availability, responsive issue resolution based on severity levels.
  • Provision of training and awareness programs for users.

Skills Requirements

The successful bidder must demonstrate:

  • Proven experience and expertise in deploying and supporting Mimecast cybersecurity solutions.
  • Capability to fully integrate Mimecast services with Microsoft 365 Exchange Online.
  • Ability to provide comprehensive technical support, including 24/7 availability and rapid issue resolution.
  • Experience in managing enterprise-level email security, archiving, and data protection systems.
  • Provision of training and user awareness programs to ensure effective utilization of the system.
  • Ability to provide proof of business partner status with Mimecast and relevant reference letters.
This summary is AI generated. Download the tender documents for all the information.

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