For the Provision of Lease of Photocopier Machines, Support and Maintenance Services to the South African Civil Aviation Authority (sacaa) for a Period of Three (3) Years

SACAA/PCM/00015/2025 - 2026

See details below or the tender documentation

Tender Closed on: 2026-04-07 11:00

Office Equipment - Printers, Photocopiers and Other - Installation, Maintenance and Operation, Rental of Office Equipment, IT Equipment, Appliances and Tools, Repair of Computers, Printers and Other Office Equipment

Centurion, Gauteng

South African Civil Aviation Authority

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Tender Number: SACAA/PCM/00015/2025 - 2026
Department: South African Civil Aviation Authority
Tender Type: Request for Bid(Open-Tender)
Province: Gauteng
Closing Date: Tuesday, 07 April 2026 - 11:00
Place where goods, works or services are required: BYLS Bridge Office Park, Olievenhoutbosch Road & Jean Ave - Doornkloof - Centurion - 0062
Special Conditions: BID DOCUMENTS MUST BE DEPOSITED IN THE BID BOX MARKED 3 BIDDERS ARE REQUIRED TO SUBMIT BIDS ON TIME TO AVOID BEING LATE. OUR NEW OFFICE PARK HAS STRINGENT SECURITY MEASURES. EACH BIDDER WILL BE REQUIRED TO OBTAIN AN ACCESS CODE TO ENTER THE OFFICE PARK. TO RECEIVE THE ACCESS CODE PRIOR ARRANGEMENTS MUST BE MADE WITH EITHER BETTY ON 082 885 4270 OR CYNTHIA MOTAUNG ON 083 461 6534 TO OBTAIN THE ACCESS CODE FOR THE OFFICE PARK.
ENQUIRIES:
Contact Person: Nomasomi Ndzibongwana
Email: [email protected]
Telephone number: 011-545-1595
FAX Number: N/A
BRIEFING SESSION:
Is there a briefing session?: NO Is it compulsory? NO
Briefing Date and Time:
Briefing Venue:

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to procure a service provider for the lease, support, and maintenance of photocopier machines for the South African Civil Aviation Authority (SACAA) over a period of three (3) years. The successful bidder will supply, deliver, install, and support multifunction network printers (photocopiers), replacing the existing contract upon expiry.

Scope

The scope includes:

  • Provision of leased photocopier machines across SACAA offices in Centurion and Cape Town.
  • Support and maintenance services for the photocopiers.
  • Replacement of current photocopiers after the expiry of the existing contract.
  • Training users and providing support at SACAA head office and regional office.
  • Monitoring and reducing printing costs and unnecessary paper usage.
  • Support for functionalities such as scan-to-email, scan-to-file, and secure print release.

Technical Requirements

The technical specifications include:

  • Supply and installation of multifunction network printers (photocopiers) with specified models and serial numbers.
  • Provision of color and black & white printers, with detailed allocation per department and location.
  • Photocopiers must support functionalities such as secure password release, scan-to-email, scan-to-USB, and FTP.
  • Support for various document handling features including making, tri-folding, hole punching, and stapling.
  • On-site support and parts availability at SACAA head office and regional offices.
  • Provision of user orientation and training for each department.
  • Support response times: within 24 hours for urgent issues, within 48 hours for standard support.
  • Implementation of preventative maintenance plans.

Skills Requirements

The bidder must demonstrate:

  • Experience in leasing and supporting photocopier machines, with at least five (5) years in the industry.
  • Provision of at least three (3) reference letters from recent clients where similar services were rendered within the last five years.
  • Technical capability to supply, install, and support multifunction printers with specified functionalities.
  • Ability to provide on-site support and maintenance at designated locations.
  • Capacity to train users and monitor printing costs effectively.
  • Compliance with all technical and functional evaluation criteria, including system performance, security features, and preventative maintenance plans.
This summary is AI generated. Download the tender documents for all the information.

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