Tender Summary: Provision for Supervisor Management Training

Objectives

The primary objective is to equip managers, supervisors, and team leaders within the Roads Department with the competencies required to achieve sustainable organisational goals. The training aims to clarify managerial roles, enhance operational planning, improve delegation and performance monitoring, and strengthen team motivation. Ultimately, the intervention seeks to foster high-performing teams, increase productivity, and cultivate a productive, accountable work culture aligned with municipal service delivery standards.

Scope of Work

• Deliver supervisor management training aligned with SAQA Unit Standards 15224 and 252035.
• Cover core modules including supervisory contexts, leadership paradigms, accountability, planning/leading/organising/controlling, team dynamics, conflict resolution, delegation, performance monitoring, motivational strategies, workplace discipline, and personal development.
• Provide instruction in Afrikaans, English, and isiXhosa, integrating both theoretical concepts and practical applications specific to the roads construction environment.
• Supply all training materials, equipment, and certificates of competence; maintain attendance registers for each depot.
• Specify typical group sizes and session durations per group.
• Complete all training activities by 15 February 2027. Subcontracting is strictly prohibited.

Technical Requirements

• Hold valid accreditation from the Quality Council for Trades and Occupations (QCTO) or a relevant Sector Education and Training Authority (SETA).
• Ensure training delivery and materials map directly to the outcomes, assessment criteria, and credit values of the specified unit standards.
• Assess portfolios of evidence, conduct internal moderation, and register competent learners on the National Learner Record Database (NLRD) for formal certification.
• Demonstrate a minimum functionality score of 70 out of 100 points during technical evaluation.
• Submit all bid documentation completed in black ink, initialed on every page, and free of alterations or correction fluid. Electronic signatures are invalid.
• Accept an indemnification clause covering injury or damage claims involving road users, the public, or provider employees arising from the appointment.

Skills Requirements

• Facilitators must demonstrate proven proficiency in at least two official languages (English, Afrikaans, isiXhosa) to effectively communicate training content.
• Extensive experience in delivering NQF Level 5 management training, with a demonstrated ability to contextualise curricula for infrastructure or roads departments.
• Competence in adult learning methodologies, practical facilitation, portfolio assessment, internal moderation, and NLRD data submission.
• Minimum of three verifiable reference letters confirming prior success in similar training contracts.
• Strong project management and communication capabilities to ensure timely delivery, strict compliance with municipal procurement frameworks, and seamless coordination across multiple depots.

Explanation of Unusual Terms

QCTO (Quality Council for Trades and Occupations): The national statutory body responsible for overseeing occupational qualifications, ensuring training providers meet industry standards, and maintaining quality assurance for skills development.

NLRD (National Learner Record Database): A centralised digital registry managed by the South African Qualifications Authority where learner achievements, assessments, and certifications are officially recorded, verified, and accessible to employers and institutions.

Portfolio of Evidence (PoE): A structured compilation of documented proof (work samples, assessments, reflective statements, and witness testimonies) used to verify that a learner has consistently met specific competency standards.

Legacy Framework Transition Clause: Recognises South Africa’s ongoing shift from older SETA-based unit standards to newer QCTO occupational qualifications. It permits bids proposing equivalent modern frameworks to qualify, ensuring continuity without penalising providers adapting to updated national education standards.