Provision of Debtor Profiling Indigent Data Analysis Services for a Period of 24 Months

9/1-T15/2025/26

See details below or the tender documentation

Tender Closed on: 2026-04-23 12:00

Consulting Services, Data Analysis, Modelling and Simulation, Data Capturing, Cleansing and Verification, Information and Communications Technology

KwaZulu-Natal, Nongoma

Nongoma Local Municipality

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Nongoma Local Municipality Tenders

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Tender Number: 9/1-T15/2025/26
Department: Nongoma Local Municipality
Tender Type: Request for Bid(Open-Tender)
Province: KwaZulu-Natal
Closing Date: Thursday, 23 April 2026 - 12:00
Place where goods, works or services are required: Lot 103 Main Street - Nongoma - Nongoma - 3950
Special Conditions: All tender documents will be obtainable at Cashier’s office from Nongoma Local Municipality Main Offices (Lot 103; Main Street; Nongoma; 3950) from the 24 March 2026, Tuesday at 07h30 to 15h00 till the 23 April 2026, at 12h00. A non-refundable amount of R400 cash only (no other alternative payment will be accepted), per document will be payable. Alternatively, tender documents can be downloaded freely as from 24 March 2026 on the tender portal website, www.etenders.gov.za.
ENQUIRIES:
Contact Person: Mrs. BN. Mthenjana
Email: [email protected]
Telephone number: 035-831-7500
FAX Number: 035-831-3152
BRIEFING SESSION:
Is there a briefing session?: NO Is it compulsory? NO
Briefing Date and Time:
Briefing Venue:

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to engage a service provider to undertake debtor profiling and indigent data analysis for Nongoma Municipality over a period of 24 months. The service aims to verify debtor information, assess payment propensity, and support indigent verification processes to improve debt management and service delivery.

Scope

The scope includes:

  • Profiling of debtors to obtain contact details, economic status, and payment propensity.
  • Verification of debtor information such as physical address, status (alive or dead), and other relevant data.
  • Analysis of debtor books with reports on findings and data export in Excel format.
  • Indigent verification using CAAT scoring and reporting where applicable.

Technical Requirements

The technical requirements encompass:

  • Provision of debtor profiling services including verification of contact details, economic status, and debtor status.
  • Delivery of detailed reports on debtor analysis and findings.
  • Export of data in Excel format for further processing.
  • Implementation of indigent verification processes with CAAT scoring and reporting capabilities.
  • Compliance with data security standards, including ISO 27001 certification.
  • Provision of a method statement covering project overview, implementation phases, timeframes, partnership agreements, and business continuity plans.

Skills Requirements

The successful bidder must demonstrate:

  • Experience in data analysis and debtor profiling projects, with at least three successfully completed projects in the past six years.
  • Qualified key personnel, including:
    • Project Manager with a minimum NQF Level 6 qualification in Accounting/Finance or equivalent, with over 5 years’ experience.
    • Data Analyst with a minimum NQF Level 6 qualification in Computer Sciences or equivalent, with over 5 years’ experience.
  • Capability to develop and implement project methods and procedures.
  • Partnership arrangements with verification agents such as TransUnion or similar entities.
  • Compliance with relevant standards, including ISO 27001 certification.
This summary is AI generated. Download the tender documents for all the information.

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