Objectives

The Perishable Products Export Control Board (PPECB) aims to appoint a qualified South African service provider to deliver comprehensive Information Technology (IT) training to its ICT department over a three-year period. The primary objective is to establish a reliable, scalable framework for procuring specialized training courses that align with the department’s recurring annual competency needs, without pre-committing to fixed delegate volumes.

Scope of Work

The appointed provider will deliver a broad spectrum of IT training modules spanning cloud computing, artificial intelligence, data engineering, cybersecurity, software testing, IT service management, project and programme management, business analysis, process automation, and foundational computer literacy. All training sessions must be conducted virtually via Microsoft Teams. Upon successful completion, the provider must issue certificates of attendance and/or official professional certifications to participating delegates. Quotations must clearly state the cost per delegate and any associated examination fees. The contract operates on a call-off basis, with actual delegate numbers determined annually through the PPECB’s internal training request cycle.

Technical Requirements

• Mandatory online delivery platform: Microsoft Teams.
• Official accreditation as a Training Partner for all listed course providers (e.g., Microsoft, ISACA, CompTIA, ISTQB, ITIL, PMI, TOGAF, SAQA/QCTO).
• Valid accreditation with the relevant Sector Education and Training Authority (SETA) as a registered training provider.
• Submission of documented proof of both institutional and individual facilitator accreditations for each course.
• Compliance with South African public procurement standards, including Central Supplier Database (CSD) registration, tax clearance, and Broad-Based Black Economic Empowerment (B-BBEE) documentation.
• Fixed pricing structure with transparent breakdowns per course and certification level.
• Adherence to data protection legislation (POPIA) and strict confidentiality obligations throughout service delivery.

Skills Requirements

• Proven expertise in delivering virtual IT training across multiple technology stacks and professional certification tracks.
• Access to certified facilitators who hold current, course-specific credentials matching the required syllabi.
• Strong instructional design capabilities tailored to diverse learner profiles, ranging from non-technical staff to advanced cloud architects and security engineers.
• Familiarity with South African regulatory frameworks, SETA quality assurance processes, and government procurement compliance.
• Robust administrative capacity to manage dynamic delegate registrations, track learning outcomes, and issue timely certification documentation.

Explanation of Unusual or Complicated Terms

• Flexible Delegate Volume Model: The tender does not specify exact participant numbers upfront. Instead, it establishes a rate-card agreement where training is triggered annually based on actual departmental requests, requiring the provider to maintain scalable virtual delivery capacity.
• 80/20 Preference Point System: A standard South African preferential procurement scoring mechanism allocating 80 points to price competitiveness and 20 points to designated socio-economic goals, primarily B-BBEE status and ownership demographics.
• SETA Accreditation: Mandatory recognition by a Sector Education and Training Authority, ensuring training programs meet national quality standards and are eligible for learnership funding or formal qualification recording.
• Multi-Body Certification Alignment: The curriculum spans numerous international and local certifying bodies. Providers must maintain active partnership statuses with each respective organization to legally administer exams and issue recognized credentials.