Objectives

The primary objective of this tender is to procure services from a qualified service provider to deliver Intermediate Excel Computer Training (using a Graphical User Interface - GUI) to 166 officials. The training aims to enhance participants' skills in creating, editing, and managing spreadsheets effectively, thereby improving their operational efficiency within the Department of Rural Development and Agrarian Reform.

Scope

The scope of work includes:

• Training 166 officials over a maximum of 5 days per group.
• Provision of necessary training facilities and equipment such as high-performance laptops/desktops, data projectors, reliable internet, UPS or backup generator, local network access, power outlets, microphones, printed or digital training materials, notebooks, and pens.
• Conducting training at specified venues in East London, Umtata, and other designated locations.
• Ensuring the training covers modules including linking worksheets with 3D formulas, saving workbooks as web pages, advanced charting, documenting and auditing features, and application settings.
• Providing on-site IT support and ensuring compliance with occupational health and safety standards.

Technical Requirements

The technical requirements for the service provider include:

• Proven experience in delivering Microsoft Excel GUI-based training, with at least five completed training sessions in this field.
• Demonstrated capacity to deliver training to a target audience similar to the department’s officials.
• Qualified trainers with a minimum of two years’ experience as facilitators in computer training, including certified qualifications and a train-the-trainer course.
• Provision of training content and manuals aligned with the modules specified.
• Availability of suitable venues and equipment, either owned or hired, capable of accommodating the training requirements.
• Capacity to execute the project within the stipulated timeframe and deliver the training as per the outlined scope and modules.

Skills Requirements

The skills and competencies required from the service provider include:

• Extensive experience in IT training, specifically in Microsoft Excel (GUI-based) with references to previous similar projects.
• Qualified trainers with expertise in advanced Excel functionalities, including linking worksheets, web integration, charting, and auditing features.
• Ability to develop and deliver comprehensive training modules tailored to the target audience’s skill level.
• Strong logistical and project management skills to coordinate training venues, equipment, and participant registration.
• Capacity to provide on-site IT support and ensure adherence to health and safety standards during training sessions.
• Proven track record of successful training delivery, with references and certifications to substantiate expertise.