Renewal of Manage-engine Subscription Licences, Maintenance and Support for a Period of Three Years.

GRDM/28/25-26

See details below or the tender documentation

Tender Closed on: 2026-04-14 11:00

https://tenderbulletins.co.za/tender-award/tender-award-renewal-of-manage-engine-subscription-licences-maintenance-and-support-for-a-period-of-one-year/

Computer Software Supply and License Management, ICT Hardware, Software And Network Support Services, Information and Communications Technology

George, Western Cape

Garden Route District Municipality

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Garden Route District Municipality Tenders

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Tender Number: GRDM/28/25-26
Department: Garden Route District Local Municipality
Tender Type: Request for Quotation
Province: Western Cape
Closing Date: Tuesday, 14 April 2026 - 11:00
Place where goods, works or services are required: 54 YORK STREET - GEORGE - GEORGE - 6530
Special Conditions: N/A
ENQUIRIES:
Contact Person: Bukelwa Ndzinde
Email: [email protected]
Telephone number: 044-803-1338
FAX Number: 000-000-0000
BRIEFING SESSION:
Is there a briefing session?: NO Is it compulsory? NO
Briefing Date and Time:
Briefing Venue:

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is the renewal of ManageEngine subscription licenses, maintenance, and support for a period of three years, ensuring continued licensing, technical support, and system management for the municipality's ICT infrastructure.

Scope

The scope includes:

  • Renewal of ManageEngine Log360 subscription for 3 domain controllers.
  • Renewal of ManageEngine ADSelfService Plus Standard Edition for 250 domain users.
  • Annual maintenance and support for various ManageEngine products including OpManager, ServiceDesk Plus, ADManager Plus, Endpoint Central, with specified quantities and technician support levels.
  • Provision of related licensing, support, and maintenance services for a period of three years, with detailed specifications and quantities as outlined in the technical requirements.

Technical Requirements

The technical specifications include:

  • Annual subscription fees for ManageEngine Log360, ADSelfService Plus, OpManager, ServiceDesk Plus, ADManager Plus, Endpoint Central, with renewal dates specified as 30 June 2026 – 29 June 2027.
  • Support and maintenance for specified numbers of devices, users, and technicians, including software licenses, updates, and technical support.
  • Provision of documentation, installation, and configuration support as required.
  • Compliance with the specified minimum requirements, including fixed pricing for 60 days from bid closing.

Skills Requirements

The successful bidder must demonstrate:

  • Expertise in managing ManageEngine products and licenses.
  • Experience in providing ICT support, maintenance, and licensing renewal services for enterprise systems.
  • Ability to deliver technical support, system updates, and documentation as per the specifications.
  • Capacity to support the municipality’s ICT infrastructure over a three-year period, including handling support for multiple products and technical environments.
  • Knowledge of municipal procurement policies, compliance, and contractual obligations.
This summary is AI generated. Download the tender documents for all the information.

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