Request for Proposal/s from the Experienced Service Provider to Provide the Telophones (voip), Internet, Lan and Wan Services and Domain Hosting until 31 March 2030.

TETA26/COO/0001/VOIP&MPLS

2026-04-16 11:00

Tender Closed on: 2026-05-04 11:00

ICT Hardware, Software And Network Support Services, Information and Communications Technology, Internet Services - Connectivity, Websites, Email, Telecommunications, Broadcasting and WiFi, Telephony, PABX, IP PBX, SIP, VoIP - Supplies, Installation and Maintenance

Gauteng, Pretoria, Randburg

Transport Education and Training Authority

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Transport Education and Training Authority Tenders

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Tender Number: TETA26/COO/0001/VOIP&MPLS
Department: Transport Education and Training Authority
Tender Type: Request for Proposal
Province: National
Closing Date: Monday, 04 May 2026 - 11:00
Place where goods, works or services are required: 344 PRETORIA AVENUE, TETA HOUSE - FERNDALE, RANDBURG - GAUTENG - 2194
Special Conditions: NB. Compulsory briefing session will be conducted through teams 16 APRIL 2026, at 11h00. To join the briefing meeting use this link: https://teams.microsoft.com/meet/361331800522469?p=bS8PAUqC7ckPMGbamB
ENQUIRIES:
Contact Person: Brenvan Samuels
Email: [email protected]
Telephone number: 011-577-7027
FAX Number: N/A
BRIEFING SESSION:
Is there a briefing session?: Yes Is it compulsory? Yes
Briefing Date and Time: Thursday, 16 April 2026 - 11:00
Briefing Venue: https://teams.microsoft.com/meet/361331800522469?p=bS8PAUqC7ckPMGbamB

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to appoint an experienced service provider to deliver comprehensive telecommunications and hosting services, including VoIP telephones, internet connectivity, LAN and WAN support, and domain hosting, until 31 March 2030. The goal is to ensure reliable, scalable, and secure communication infrastructure across all TETA offices, supporting operational continuity and digital presence.

Scope

The scope encompasses the provision, installation, support, and upgrade of:

  • Fibre optic links at five TETA offices (Randburg HQ, Durban, Cape Town, Limpopo, Mpumalanga) with specified bandwidths and failover mechanisms.
  • Internet connectivity with specified bandwidths and high availability (99.99% uptime).
  • LAN and WAN infrastructure, including cabling, network optimization, and security policies.
  • VoIP telephony services, including installation, management, and support of approximately 300 lines.
  • Domain hosting services.
  • Support and maintenance of all network components, including UPS systems and firewalls.
  • Support for outages, on-site support, and performance monitoring.

The services are to be delivered across multiple locations with specific technical requirements for bandwidth, redundancy, and security, ensuring seamless connectivity and communication.

Technical Requirements

  • Installation and support of fibre optic links with minimum 99.99% uptime, including failover mechanisms (LTE or alternatives).
  • Provision of internet links:
    • Randburg HQ: 100 Mbps up / 200 Mbps down, with failover.
    • Limpopo, Mpumalanga, Cape Town, Durban: 50 Mbps up / 100 Mbps down, with failover mechanisms.
  • LAN and WAN infrastructure setup, including cabling, network traffic optimization, and security policies.
  • VoIP telephony system installation, management, and support.
  • Provision of domain hosting services.
  • Support for UPS systems, firewalls, and network security.
  • Support and maintenance for all network components, including troubleshooting, outage response, and upgrades.
  • Compliance with specified service levels, including 99.99% uptime and support response times.

Skills Requirements

  • Experience in fibre optic installation: Minimum 3 years, with relevant certification and proven hands-on experience in splicing, testing, and performance optimization.
  • Network engineering expertise: At least 3 years’ experience in designing and managing enterprise networks, with certifications such as CCNA or CCNP, and a NQF level 6 qualification in computer science or related field.
  • VoIP telephony expertise: Proven experience in deploying and supporting VoIP systems, with relevant certifications.
  • Project management skills: At least 3 years’ experience in managing telecommunications projects, with an NQF level 6 qualification in Project Management.
  • Support and maintenance capabilities: Ability to provide on-site support, outage response, and ongoing system upgrades.
  • Regulatory compliance: Valid certification from the telecommunication regulatory body for fibre installation and accreditation.
  • Security and support skills: Ability to implement security policies, monitor network performance, and respond effectively to outages.
This summary is AI generated. Download the tender documents for all the information.

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