Request for Proposal to Supply, Install and Configure a Hosted Voice Telecommunication Systems Services with Maintenance and Support for a Period of 36 Months.

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Tender Number: TIHMC/2025/04
Department: Gauteng Growth and Development Agency (GGDA)
Tender Type: Request for Bid(Open-Tender)
Province: Gauteng
Closing Date: Tuesday, 13 January 2026 - 11:00
Place where goods, works or services are required: 1 Mark Shuttleworth Street - Lynnwood - Pretoria - 0087
Special Conditions: PURCHASE PRICE OF THE TENDER DOCUMENT IS R500 AVAILABLE FROM 17 NOVEMBER 2025 09:00 TO 05 JANUARY 2026 AT 16:00 AT THE INNOVATION HUB MANAGEMENT COMPANY (SOC) LTD
ENQUIRIES:
Contact Person: Matsobane Kekana
Email: [email protected]
Telephone number: 012-844-0067
FAX Number: 012-844-0067
BRIEFING SESSION:
Is there a briefing session?: Yes Is it compulsory? Yes
Briefing Date and Time: Friday, 05 December 2025 - 11:00
Briefing Venue: The Innovation Hub Management Company 1 Mark Shuttleworth Street, Lynnwood Pretoria 0087

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to procure a hosted voice telecommunication system that will enhance the communication infrastructure of The Innovation Hub. The solution should be reliable, scalable, and supported with comprehensive maintenance and support services over a period of 36 months to ensure continuous and efficient telecommunication operations.

Scope

The scope of the tender includes:

  • Supply of the hosted voice telecommunication system
  • Installation and configuration of the system at the specified location
  • Provision of maintenance and support services for a duration of 36 months

The services are to be delivered at The Innovation Hub, located at 1 Mark Shuttleworth Street, Lynwood, Pretoria, with all associated installation and configuration activities covered within the scope.

Technical Requirements

The technical requirements, while not explicitly detailed in the provided data, generally include:

  • Provision of a hosted voice telecommunication platform capable of supporting the organization’s communication needs
  • System installation and configuration to ensure seamless integration with existing infrastructure
  • Reliable and scalable system architecture
  • Provision of maintenance and support services, including troubleshooting, updates, and system health monitoring
  • Compliance with relevant technical standards and security protocols

Skills Requirements

Potential service providers should demonstrate:

  • Experience in supplying, installing, and configuring hosted voice telecommunication systems
  • Technical expertise in telecommunication infrastructure and systems integration
  • Capability to provide ongoing maintenance and support services
  • Knowledge of relevant industry standards and best practices
  • Ability to deliver solutions within the specified timeframe and budget
This summary is AI generated. Download the tender documents for all the information.

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