Objectives

The primary objective is to procure advanced IT security solutions to safeguard the organization’s infrastructure against evolving cyber threats. The procurement aims to replace an inadequate existing security framework by implementing comprehensive endpoint detection, threat intelligence, and continuous monitoring capabilities. This will ensure robust data protection, adherence to the Protection of Personal Information Act (POPIA), and enhanced operational resilience.

Scope

The tender covers the supply, deployment, and ongoing support of a next-generation cybersecurity suite for 250–499 user nodes. The scope includes:

• Kaspersky Next Optimum Security featuring Advanced Endpoint Detection and Response (EDR) and Managed Detection and Response (MDR).
• Kaspersky Automated Security Awareness Platform for one year.
• Kaspersky Maintenance Service Agreement Plus for one year.
• Annual Support and Maintenance Service Level Agreement (SLA) providing 24/7 technical support, equivalent to 240 hours annually.

All quotations must reflect a total price inclusive of Value Added Tax (VAT), with pricing validity maintained for a minimum of thirty days following the submission deadline.

Technical Requirements

• Delivery of a fully integrated Kaspersky Next Optimum Security environment tailored to the specified node range.
• Inclusion of automated security awareness training modules to mitigate human-factor risks.
• Provision of comprehensive maintenance agreements covering software updates, patches, and technical assistance.
• Guaranteed 24/7 technical support with a defined annual support hour allocation.
• Submission of all required standard bid documentation, including disclosure forms and preference claim certificates.

Skills & Qualification Requirements

• Mandatory Partnership Certification: Bidders must possess a valid Gold or Platinum Authorized Kaspersky Partner certificate.
• Regulatory Compliance: Full adherence to South African public procurement frameworks, including submission of Standard Bid Document (SBD) forms and proof of compliance with the Preferential Procurement Regulations 2022.
• Socio-Economic Preferences: Bidders may claim preference points based on designated target groups, including 100% ownership by women, youth, persons with disabilities, and black males, supported by verifiable source documents.
• Integrity Declarations: Submission of sworn statements confirming no conflicts of interest, no history of collusive bidding, and absence from the Register for Tender Defaulters or List of Restricted Suppliers.

Key Terms & Concepts

• EDR (Endpoint Detection and Response): A cybersecurity technology that continuously monitors endpoints to detect suspicious activities, investigate threats, and enable rapid remediation.
• MDR (Managed Detection and Response): An outsourced security service that combines advanced threat detection tools with expert human analysts to monitor, investigate, and respond to incidents around the clock.
• POPIA: South Africa’s national data protection legislation governing the lawful processing of personal information.
• Preference Point Systems (80/20 or 90/10): A procurement scoring methodology where price accounts for 80 or 90 points, while socio-economic transformation goals account for the remaining 20 or 10 points.
• SBD Forms: Standardized South African government procurement documents used for bidder disclosure, preference claims, and compliance verification.