Tender Summary: Cyber Security and Office 365 Administration Training

Objectives

The primary objective is to upskill six (6) ICT employees of the Vhembe District Municipality through comprehensive training in Microsoft 365 Administration and CompTIA Security+. The programme aims to strengthen internal cloud administration capabilities and cyber defence readiness while preparing participants for internationally recognised professional certification examinations.

Scope of Work

• Deliver instructor-led, face-to-face training for six employees covering both Microsoft 365 Administration and CompTIA Security+ curricula.
• Provide a fully equipped physical computer laboratory featuring learner workstations or virtual machines, necessary software, and a practical server environment.
• Supply official or authorised course materials, hands-on practical exercises, mock assessments, and structured exam preparation.
• Procure and provide valid international certification examination vouchers for all six learners for each required examination.
• Coordinate and arrange examination sessions at an accredited international examination centre.
• Submit comprehensive administrative documentation, including signed attendance registers, training completion certificates, and a final report detailing dates, content, attendance, assessment outcomes, voucher issuance, and examination results.
• Disclose any proposed subcontracting arrangements and demonstrate direct delivery capacity.

Technical Requirements

• Provider Accreditation: Submit proof of official accreditation, authorisation, or partnership to deliver both CompTIA and Microsoft 365 training programmes.
• Trainer Credentials: Provide verified qualifications and certifications for the proposed trainers, alongside detailed curriculum vitae.
• Facility Specifications: Submit the physical address, descriptive documentation, and photographic evidence of a suitably equipped computer laboratory meeting the specified technical standards.
• Examination Centre Authorization: Provide proof of accreditation to operate an international certification examination centre, including facility descriptions and supporting documentation (photographs alone are insufficient).
• Proven Experience: Submit up to five testimonial letters demonstrating prior delivery of similar training (two points per letter, maximum ten points) and a valid Letter of Good Standing from the municipality (ten points).
• Evaluation Threshold: Achieve a minimum functional score of seventy out of one hundred points to qualify for financial evaluation.
• Pricing Structure: Quote a complete, all-inclusive price covering training delivery, laboratory usage, course materials, trainer fees, examination vouchers, and administrative costs, excluding VAT.
• Compliance Documentation: Attach a Central Supplier Database (CSD) summary report, valid Tax Clearance Certificate, company registration certificate, and municipal clearance confirming no arrears older than three months.

Skills Requirements

• Trainers must possess current, verifiable certifications in Microsoft 365 Administration and CompTIA Security+.
• The service provider must demonstrate demonstrable expertise in delivering enterprise-level cloud administration and cybersecurity training.
• Bidders must exhibit strong project management capabilities to coordinate scheduling, venue logistics, examination arrangements, and post-training reporting.
• Subcontractors, if utilised, must meet identical accreditation and qualification standards.

Explanation of Unusual or Complicated Terms

• 80/20 Point Scoring System: A standard South African municipal procurement model where eighty percent of evaluation points are awarded based on price competitiveness, and twenty percent are allocated to designated socio-economic goals (Historically Disadvantaged Individuals, local economic development, youth, women, and persons with disabilities).
• CSD Summary Report: An official verification document generated from the Central Supplier Database, confirming a bidder’s registration status, tax compliance, and eligibility to contract with government entities.
• Letter of Good Standing: A formal declaration issued by the municipality confirming that the bidder has no outstanding financial obligations, unpaid rates/taxes, or unresolved contractual disputes.
• International Certification Examination Vouchers: Pre-paid, time-bound access codes issued by certification bodies that allow candidates to schedule and sit for globally recognised professional exams at authorised testing locations worldwide.