Objectives

The primary objective of this tender is to appoint a qualified service provider to translate HR policy documents from English into isiXhosa, ensuring accurate, culturally relevant, and high-quality translations that meet established standards such as ISO 17100:2015 and ISO 9001:2015. The translation aims to facilitate better understanding and accessibility of HR policies for isiXhosa-speaking stakeholders within the municipality.

Scope

The scope of work includes:

• Receiving official HR policy documents in English from the municipality.
• Reviewing documents for clarity, completeness, and accuracy.
• Translating policies from English to isiXhosa, ensuring fidelity to the original content.
• Ensuring cultural relevance and linguistic accuracy.
• Using specialized translation software and adhering to established standards.
• Reviewing and proofreading translated documents for grammar, terminology, and formatting consistency.
• Editing for clarity, readability, and compliance with style guides.
• Delivering translated documents in Word, PDF, and printed booklet formats.
• Providing a certificate of translation accuracy and supporting subsequent revisions or updates.
• Producing 200 printed copies of the translated policies and a translated memory disc in Word and PDF formats.
• Completing the project within an expected timeframe of three months.

Technical Requirements

The technical requirements for the translation include:

• Compliance with South Africa’s certification standards for sworn translation.
• Adherence to ISO 17100:2015 for translation quality management.
• Compliance with ISO 9001:2015 for quality management systems.
• Use of specialized translation software and tools.
• Review and proofreading of translated documents for accuracy, grammar, punctuation, spelling, and formatting.
• Final delivery in specified formats (Word, PDF, printed booklet).
• Provision of a certificate of translation accuracy.
• Ensuring translated content aligns with the municipality’s branding, including the use of the official logo and specified formatting styles.

Skills Requirements

The successful service provider must demonstrate:

• Proven experience in translating official policy documents, with at least two references of similar projects exceeding two years in duration.
• Capability to review, edit, and proofread translations for accuracy and cultural relevance.
• Expertise in translation standards such as ISO 17100:2015 and ISO 9001:2015.
• Proficiency in using specialized translation software and tools.
• Qualified personnel with relevant linguistic and translation qualifications, including certified IDs and CVs.
• Ability to meet strict deadlines, with a project turnaround time of approximately three months.
• Understanding of the municipality’s branding and formatting requirements, including font type (Arial, size 11), line spacing (1.5), left alignment, and page numbering.