Supply, Delivery and Installation of Sdwan for Bergrivier Municipality from Date of Appointment until 30 June 2028

TENDER 8/3/39-2025 / MN213-2025

2025-10-09 11:00

Tender Closed on: 2025-10-28 12:00

Computer Networks Installation and Maintenance, ICT Hardware, Software And Network Support Services, Information and Communications Technology, Telecommunications, Broadcasting and WiFi

Bergrivier, Piketberg, Western Cape

Bergrivier Municipality

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Bergrivier Municipality Tenders

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Tender Number: TENDER 8/3/39-2025 / MN213-2025
Department: Bergrivier - WC Local Municipality
Tender Type: Request for Bid(Open-Tender)
Province: Western Cape
Closing Date: Tuesday, 28 October 2025 - 12:00
Place where goods, works or services are required: 13 Kerk Street - Piketberg - Piketberg SP, West Coast - 7320
Special Conditions: N/A
ENQUIRIES:
Contact Person: Shane Lesch
Email: [email protected]
Telephone number: 022-913-6000
FAX Number: N/A
BRIEFING SESSION:
Is there a briefing session?: Yes Is it compulsory? Yes
Briefing Date and Time: Thursday, 09 October 2025 - 11:00
Briefing Venue: Piketberg Public Library, 13 Kerk Street in Piketberg, 7320

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to supply, deliver, and install SDWAN (Software-Defined Wide Area Network) infrastructure for Bergrivier Municipality. The project aims to establish a reliable, scalable, and efficient network connectivity across multiple municipal offices, ensuring seamless communication, centralized policy enforcement, application prioritization, and enhanced network visibility from the date of appointment until 30 June 2028.

Scope

The scope includes:

  • Provision of SDWAN hardware, software, and configuration for multiple locations including Piketberg Traffic Office, Porterville Office, Velddrif Office, Eendekuil, Aurora, and Redelinghuis offices.
  • Supply, delivery, and installation of fiber and LTE-based SDWAN connections as specified.
  • Transferring existing IP ranges with minimal or no service downtime.
  • Installation of necessary hardware such as routers, SDN controllers, LTE routers, and related configuration services.
  • Monitoring and maintaining connectivity with specified performance and resolution times.
  • Providing references, plant and equipment schedules, subcontractor details, and work experience documentation.

Technical Requirements

The technical specifications mandate:

  • Fiber-based connectivity with a minimum of 1:1 international uncontended bandwidth.
  • Support for multi-provider redundant routing, direct peering with major internet exchanges, and connectivity to top international transit providers.
  • 24/7/365 monitoring of links with real-time dashboards.
  • Optical fiber infrastructure with 99% uptime SLA and punitive measures for non-compliance.
  • Support for LTE-based backup links at specified locations.
  • Compliance with specified latency, response, and resolution times for faults and change requests.
  • Installation of hardware including SDWAN devices, LTE routers, and configuration services.
  • Provision of detailed cost breakdowns, including once-off and annual recurring costs, with escalation considerations.

Skills and Skills Requirements

The tender requires bidders to demonstrate:

  • Proven experience in deploying enterprise SDWAN solutions, including fiber and LTE connectivity.
  • Capability to install, configure, and support SDWAN hardware and software in a multi-site municipal environment.
  • Ability to provide technical support, monitoring, and maintenance services 24/7/365.
  • Experience in managing complex network infrastructures with multi-provider redundancy and international peering.
  • Capability to transfer existing services with minimal downtime and ensure continuous service availability.
  • Provision of references and evidence of successful similar projects completed within the past five years.
  • Knowledge of local and international internet connectivity standards, SLA management, and network security.
This summary is AI generated. Download the tender documents for all the information.

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