Tender Bsm 98/26: Provision of Disaster Recovery Colocation, Internet Connectivity, and Wan Services for the Period 1 July 2026 to 30 June 2029.

Stellenbosch Municipality Tenders

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Tender Number: BSM 98/26
Department: Stellenbosch Municipality
Tender Type: Request for Bid(Open-Tender)
Province: Western Cape
Closing Date: Monday, 11 May 2026 - 11:00
Place where goods, works or services are required: Plein Street - Stellenbosch - Stellenbosch - 7690
Special Conditions: Special conditions will be stipulated within the tender document. We apologise for the incorrect attachment reflected in the tender document. The document has been removed. The corrected tender document has now been uploaded and is available for download.
ENQUIRIES:
Contact Person: Regan Mooideen
Email: [email protected]
Telephone number: 021-808-8538
FAX Number: N/A
BRIEFING SESSION:
Is there a briefing session?: Yes Is it compulsory? Yes
Briefing Date and Time: Wednesday, 22 April 2026 - 14:00
Briefing Venue: Stellenbosch Municipality, Main Building Entrance Foyer , 17 Plein Street in Stellenbosch ,then to

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to procure disaster recovery colocation, internet connectivity, and WAN services to establish a resilient, secure, and highly available ICT infrastructure for Stellenbosch Municipality. The solution aims to support the municipality’s disaster recovery environment, ensuring business continuity through a vendor-neutral, integrated infrastructure that meets specified performance and security standards.

Scope

The scope of work includes:

  • Provision of end-to-end disaster recovery colocation services at a secondary site.
  • Supply and installation of fibre infrastructure, including ONT/NID devices.
  • Deployment of wireless infrastructure and related municipal equipment.
  • Implementation of support and support services, including monitoring, support, and failover capabilities.
  • Provision of all necessary infrastructure, hardware, and connectivity between designated sites.
  • Delivery of a comprehensive Service Level Agreement (SLA) covering availability, response, and resolution times.
  • Testing and commissioning of the solution prior to go-live on 1 July 2026.

Technical Requirements

The technical specifications include:

  • Minimum certifications: ISO 9001, ISO 27001, PCI DSS.
  • Fibre infrastructure with fibre coverage and connectivity between specified sites.
  • Wireless backup and failover mechanisms with specified availability metrics:
    • Fibre Availability: 99.5%
    • Colocation/WAN Availability: 99.999%
    • Wireless Backup: 99%
    • Failover Time: 5 minutes
    • Response Time: 30 minutes
    • Resolution Time: 4 hours
    • Packet Loss: as per SLA
  • Ownership and control of customer premises equipment (CPE) and network equipment, with full administrative access granted to the municipality.
  • Provision of support and transition services, including handover documentation and exit assistance.
  • Compliance with relevant standards and certifications, including ISO 9001, ISO 27001, PCI DSS.

Skills Requirements

The tenderer must demonstrate:

  • Proven experience in deploying disaster recovery, colocation, and WAN infrastructure solutions.
  • Certifications in relevant standards such as ISO 9001, ISO 27001, and PCI DSS.
  • Capability to supply and install fibre and wireless infrastructure with proven coverage and connectivity.
  • Ability to develop and support a comprehensive SLA aligned with technical specifications.
  • Experience in managing end-to-end project delivery, including testing, commissioning, and transition.
  • Capacity to provide ongoing support, monitoring, and maintenance services.
  • Demonstrated ability to comply with security, operational, and technical standards required by the municipality.
This summary is AI generated. Download the tender documents for all the information.

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