Term Tender for the Repair, Maintenance, Calibration, Software Support and Supply of Replacement Components for Pipeline Inspection Equipment

16S/2026/27

2026-07-29 10:00

2026-08-13 10:00

Calibration Services, Equipment Spares and Vehicle Parts, Repair, Service and Maintenance of Machinery and Equipment, Sensors, Instrumentation, Measuring Instruments, Temperature Monitoring, Gas Detection and Monitoring, Pollution Monitoring

Cape Town, Western Cape

City of Cape Town

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Tender Number: 16S/2026/27
Department: City of Cape Town
Tender Type: Request for Bid(Open-Tender)
Province: Western Cape
Closing Date: Thursday, 13 August 2026 - 10:00
Place where goods, works or services are required: Cape Town Civic Centre Building, 12 Hertzog Boulevard - Cape Town - Cape Town - 8000
Special Conditions: The tender document is available on the City of Cape Town website. Bids must be compliant with the Preferential Procurement Regulations, 2022 including but not limited to functionality, price and preference, eligibility criteria and relevant statutory criteria. The details of this are contained in the tender document.
ENQUIRIES:
Contact Person: SCM Tenders 19
Email: [email protected]
Telephone number: 000-000-0000
FAX Number: 000-000-0000
BRIEFING SESSION:
Is there a briefing session?: Yes Is it compulsory? NO
Briefing Date and Time: Wednesday, 29 July 2026 - 10:00
Briefing Venue: https://teams.microsoft.com/meet/347719454966524?p=vx72RZNspPMWHb9puV

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to establish a qualified service provider for the repair, maintenance, calibration, software support, and supply of replacement components for pipeline inspection equipment used by the City of Cape Town. The goal is to ensure operational continuity, equipment reliability, and compliance with legislative and quality standards, supporting the City’s infrastructure management and legislative obligations.

Scope

The scope includes:

  • Repair, maintenance, and calibration of pipeline inspection equipment, including crawlers, cameras, elevators, auxiliary lights, control panels, and related components.
  • Supply of replacement parts and OEM components, including locally available wear parts and imported specialized equipment with specified lead times.
  • Provision of software licenses (e.g., WinCan Advanced or equivalent) for data collection, reporting, and analysis, including software support and updates.
  • Training and skills transfer to City officials for operation, minor repairs, calibration, and troubleshooting of equipment and software.
  • Supply and fitting of mobile CCTV panel vans, including equipment, fitment, and vehicle modifications.
  • Provision of tools, toolbox, and accessories necessary for minor repairs and calibration activities.
  • Adherence to specified technical standards, safety, and quality requirements throughout the contract period of 36 months.

Technical Requirements

The technical scope encompasses:

  • Maintenance and calibration of specific equipment such as RX130 crawler, RCX90 camera, elevators, auxiliary lights, cable reels, and control panels, meeting OEM standards.
  • Supply of fully functional CCTV inspection units compatible with pipelines from 85mm to 1300mm, with remote control, data recording, and software integration.
  • Provision of OEM parts, wear parts, and consumables with specified lead times (local stock within 3 days, specialized parts within 21 days).
  • Equipment specifications including rugged design, IP68 protection, water depth capability, and compatibility with existing systems.
  • Software requirements: WinCan Advanced or equivalent, capable of offline operation, automated defect scoring, GIS integration, report generation, and data management compliant with WRC standards.
  • Support services: telephonic and email support, firmware updates, bug fixes, and technical assistance within specified timeframes.
  • Vehicle modifications: fitment of CCTV equipment into mobile panel vans, including electrical, storage, and operational features.
  • Training: comprehensive operational, calibration, troubleshooting, and software training for designated City staff, including certification and manuals.

Skills Requirements

The tenderer must demonstrate:

  • Proven experience (minimum 2 years within the past 10 years) in repairing, servicing, or maintaining pipeline inspection equipment or similar systems, supported by project references and certificates.
  • Qualified technical personnel, including technicians and supervisors, with CVs and relevant experience in equipment maintenance, repair, and operation.
  • Capability to provide training and mentorship to City officials, including development of training modules, skills gap analysis, and certification of competence.
  • Ability to supply and support specialized software, including installation, configuration, updates, and troubleshooting, with certified software packages.
  • Capacity to supply OEM and locally stocked spare parts, tools, and accessories within specified lead times.
  • Experience in vehicle modifications and equipment fitment for mobile inspection units, ensuring compliance with safety and technical standards.
  • Demonstrated ability to provide ongoing technical support, including remote assistance, firmware updates, and software bug fixes.
  • Compliance with health, safety, and legal requirements, including occupational health and safety legislation and insurance standards.
This summary is AI generated. Download the tender documents for all the information.

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