Terms of Reference for the Procurement of the Maintenance and Support Services of the Uninterrupted Power Supply System (ups) for 24 Months Contract at Gcis Head Office Tshedimosetso House

RFQ 019-2025/2026

See details below or the tender documentation

Tender Closed on: 2025-12-01 11:00

Battery Supply and Maintenance, Electrical Services, UPS, Inverters and Battery Backup Systems Supply and Maintenance

Gauteng, Pretoria

Government Communications & Information System

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Tender Number: RFQ 019-2025/2026
Department: Government Communications (GCIS)
Tender Type: Request for Quotation
Province: Gauteng
Closing Date: Monday, 01 December 2025 - 11:00
Place where goods, works or services are required: 1035 FRANCCIS BAARD AND FESTIVAL STREET - Hatfield - PRETORIA - 0001
Special Conditions: N/A
ENQUIRIES:
Contact Person: Mpho Ramashi
Email: [email protected]
Telephone number: 012-473-0194
FAX Number: N/A
BRIEFING SESSION:
Is there a briefing session?: NO Is it compulsory? NO
Briefing Date and Time:
Briefing Venue:

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to procure maintenance and support services for the Uninterrupted Power Supply System (UPS) at GCIS Head Office Tshedimosetso House for a duration of 24 months. The services aim to ensure the continuous, reliable operation of the UPS system through preventive, corrective, breakdown maintenance, and system upgrades.

Scope

The scope includes comprehensive maintenance and repair of an installed UPS system comprising four UPS units and 200 batteries. Key activities encompass:

  • Routine preventive maintenance and testing
  • Corrective and breakdown repairs
  • Replacement and installation of spare parts
  • Software updates and system upgrades
  • Offsite monitoring
  • Quarterly maintenance tasks and reporting
  • Battery efficiency testing
  • Timely repairs with quick access to parts

Technical Requirements

The technical requirements specify that the service provider must:

  • Perform quarterly maintenance and submit reports
  • Conduct functional assessments of the UPS
  • Test individual batteries for efficiency
  • Carry out software upgrades as per manufacturer recommendations
  • Restore systems to full operational order after failures
  • Provide offsite monitoring of the UPS system
  • Draft and implement a master maintenance schedule based on fixed intervals
  • Ensure repairs and replacements are approved via quotations and purchase orders
  • Respond promptly to breakdowns and emergencies, including after-hours calls

Skills and Skills Requirements

The service provider must possess:

  • Certification as a Vertiv Partner/Re-seller, with valid proof of accreditation
  • Technical expertise in UPS systems, batteries, and software upgrades
  • Experience in preventive, corrective, and breakdown maintenance of UPS systems
  • Ability to perform battery efficiency testing and system assessments
  • Capability to provide timely repairs and access to spare parts
  • Knowledge of offsite monitoring and system software updates
  • Compliance with safety, quality, and manufacturer standards
  • Ability to prepare maintenance schedules and detailed reports
This summary is AI generated. Download the tender documents for all the information.

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