The Fic Requires Professional Services of a Qualified Service Provider to Provide Support and Maintenance Services of Its Azure-based Analytics Solutions for a Period of Three Years.

FIC/RFB/AZURE-BASED ANALYTICS SUPPORT/01/2026/27

See details below or the tender documentation

2026-08-06 11:00

ICT Hardware, Software And Network Support Services, Information and Communications Technology

Centurion, Gauteng

Financial Intelligence Centre

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Financial Intelligence Centre Tenders

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Tender Number: FIC/RFB/AZURE-BASED ANALYTICS SUPPORT/01/2026/27
Department: Financial Intelligence Centre
Tender Type: Request for Bid(Open-Tender)
Province: National
Closing Date: Thursday, 06 August 2026 - 11:00
Place where goods, works or services are required: 13 CANDELA STREET - CENTURION - CENTURION - 0157
Special Conditions: N/A
ENQUIRIES:
Contact Person: Keneilwe Masemene
Email: [email protected]
Telephone number: 012-641-6145
FAX Number: N/A
BRIEFING SESSION:
Is there a briefing session?: NO Is it compulsory? NO
Briefing Date and Time:
Briefing Venue:

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to engage a qualified service provider to deliver support and maintenance services for the Financial Intelligence Centre's (FIC) Azure-based analytics solutions over a period of three years. The aim is to ensure the stability, security, performance, and continuous improvement of these analytics solutions to support the FIC's mandate in combating financial crimes such as money laundering and terrorist financing.

Scope

The scope of work includes:

  • Providing managed and on-demand support services for the Azure-based analytics solutions and associated components.
  • Delivering maintenance services to ensure the solutions' stability, security, and performance.
  • Offering on-a-need basis services at an hourly rate, with a maximum of 288 hours per annum during standard working hours (08:00 – 17:00, Monday to Friday, excluding public holidays).
  • Supporting enterprise reporting, analytics, and data-driven decision-making technologies critical to the FIC’s operations.
  • Providing deliverables such as certified resources with relevant experience and certifications, reference letters, and compliance with service level agreements (SLAs).

Technical Requirements

The technical scope involves support for:

  • Azure Data Bricks
  • Azure Synapse Analytics
  • Other related components of the Azure-based analytics solutions

The successful bidder must:

  • Provide at least two certified resources in Data Bricks and Azure Synapse Analytics, with relevant proof of certification.
  • Ensure proposed resources have a minimum of five years' experience in developing and maintaining Azure data analytics solutions.
  • Support a minimum of five or more data and analytics solutions implemented successfully on Microsoft Azure technologies within the last five years.
  • Maintain a resource pool of experienced personnel available as backup.

Skills Requirements

The bidder must demonstrate:

  • Certified expertise in Data Bricks and Azure Synapse Analytics, with relevant proof of certification.
  • At least five years of hands-on experience in developing and maintaining Azure-based analytics solutions.
  • Proven track record of implementing multiple Azure data analytics solutions (minimum of five) supported by reference letters from clients.
  • Availability of a skilled resource pool to ensure continuous support and backup.
This summary is AI generated. Download the tender documents for all the information.

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