The Provision of Medical Aid Scheme Brokerage Services to Ezemvelo Kzn Wildlife for a Period of Five (5) Years

MB-RFP- 2026.2027

See details below or the tender documentation

Tender Closed on: 2026-06-08 11:00

Consulting Services, Insurance and Medical Aid Services

KwaZulu-Natal, Pietermaritzburg

Kwa-Zulu Natal - Ezemvelo KwaZulu-Natal Wildlife

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Kwa-Zulu Natal - Ezemvelo KwaZulu-Natal Wildlife Tenders

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Tender Number: MB-RFP- 2026.2027
Department: Kwa-Zulu Natal - Ezemvelo KwaZulu-Natal Wildlife
Tender Type: Request for Proposal
Province: KwaZulu-Natal
Closing Date: Monday, 08 June 2026 - 11:00
Place where goods, works or services are required: Ezemvelo KZN Wildlife, Head Office Queen Elizabeth Park No. 1 Peter Brown Drive - Montrose, - Pietermaritzburg - 3201
Special Conditions: ? RFP must be emailed to [email protected] before the closing time and date. Failure to send to the above email address will result in your bid being disqualified. ? Please state the RFQ number as the reference number on the subject line when responding to the RFQ. ? Only Quotations submitted in a PDF format will be considered and failure to comply will invalidate your bid. ? Quotations must be submitted in an E-MAIL. If the size of submission is big, the bidder must compress the document into one file (Zip file). Submission of more than one E-MAIL will result in your bid being disqualified.
ENQUIRIES:
Contact Person: Ms. Tessa Khumalo
Email: [email protected]
Telephone number: 033-845-1733
FAX Number: N/A
BRIEFING SESSION:
Is there a briefing session?: NO Is it compulsory? NO
Briefing Date and Time:
Briefing Venue:

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to engage qualified service providers to deliver Medical Aid Scheme Brokerage Services to Ezemvelo KZN Wildlife for a period of five (5) years. The service provider will support Ezemvelo in managing employee medical aid benefits, providing expert advice, facilitating employee education, and ensuring effective administration of medical aid schemes aligned with the organization’s health and wellness strategies.

Scope

The scope of work includes:

  • Engagement with stakeholders including employees, management, medical aid administrators, and recognized medical schemes.
  • Providing advice on medical scheme options and GAP cover to employees.
  • Supporting the development and implementation of employee benefits strategies.
  • Conducting site visits in urban and rural areas to ensure comprehensive service delivery.
  • Facilitating medical aid applications, billing, and queries resolution.
  • Organizing medical aid workshops and wellness interventions.
  • Providing quarterly reports on membership changes, medical aid challenges, disease demographics, and hospital non-participation issues.
  • Participating in health awareness activities such as HIV/AIDS days.

Technical Requirements

The technical requirements include:

  • Provision of dedicated, fluent (English and isiZulu) consultants to handle staff issues.
  • Ability to advise on new medical schemes, GAP cover products, regulatory changes, and premium adjustments.
  • Capacity to deliver services across multiple sites, including rural areas.
  • Submission of quarterly statistical reports covering membership, hospital queries, and disease data.
  • Demonstration of experience through reference letters from previous clients.
  • Presentation of a comprehensive project plan outlining service delivery, employee education, and year-end activities.

Skills Requirements

The skills and qualifications required from the service provider include:

  • Proven experience in medical aid brokerage services, supported by reference letters from at least three (3) current or previous clients.
  • Qualified personnel with relevant certifications such as FSCA-approved RE1 or RE5 certificates.
  • Key personnel with extensive experience (minimum 5 years) in medical aid brokerage and related regulatory examinations.
  • Ability to allocate a dedicated, bilingual (English and isiZulu) consultant for Ezemvelo’s staff support.
  • Capability to provide comprehensive advice on medical scheme benefits, regulatory changes, and wellness interventions.
  • Strong organizational and reporting skills to deliver quarterly and annual reports and conduct employee education sessions.
This summary is AI generated. Download the tender documents for all the information.

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