The South African Social Security Agency Hereby Invites Proposals for the Procurement of Queue Management System and Self – Service Kiosk for Free State Region

SASSA:08-25-ICT-FS

See details below or the tender documentation

Tender Closed on: 2026-02-12 11:00

https://tenderbulletins.co.za/tender-award/tender-award-the-south-african-social-security-agency-hereby-invites-proposals-for-the-procurement-of-queue-management-system-and-self-service-kiosk-for-free-state-region/

Computer, Server and Networking Equipment, ICT Hardware, Software And Network Support Services, Information and Communications Technology

Bloemfontein, Free State

South African Social Security Agency

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South African Social Security Agency Tenders

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Tender Number: SASSA:08-25-ICT-FS
Department: South African Social Security Agency
Tender Type: Request for Bid(Open-Tender)
Province: Free State
Closing Date: Thursday, 12 February 2026 - 11:00
Place where goods, works or services are required: Cnr St Andrews and Aliwal Street - Bloemfontein - Bloemfontein - 9300
Special Conditions: Refer to TOR
ENQUIRIES:
Contact Person: Gift Ziyeka
Email: [email protected]
Telephone number: 051-410-8407
FAX Number: N/A
BRIEFING SESSION:
Is there a briefing session?: NO Is it compulsory? NO
Briefing Date and Time:
Briefing Venue:

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to procure a Queue Management System and Self-Service Kiosk for the Free State Region on behalf of the South African Social Security Agency (SASSA). The aim is to enhance service delivery efficiency and improve client experience through the implementation of these systems.

Scope

The scope of the tender includes the supply, installation, and commissioning of:

  • Queue Management System
  • Self-Service Kiosks

The procurement covers designated products such as office desks and related services necessary for the deployment of the system within the specified region.

Technical Requirements

The technical specifications, as inferred from the annexed schedules, include:

  • Designated products: Office desks and related hardware
  • Compliance with local content declaration and supporting schedules
  • Provision of detailed imported content declarations, including imported and locally sourced components
  • Adherence to local content percentage thresholds as specified in the schedules
  • Supporting documentation for imported content, including invoices, freight, and landing costs
  • Declaration of foreign currency payments and imported content sourced through third parties

Skills Requirements

The tender implicitly requires skills in the following areas:

  • Procurement and supply chain management
  • Technical expertise in ICT hardware and system deployment
  • Financial analysis and cost calculation, including local and imported content valuation
  • Compliance with local content regulations and documentation standards
  • Project management for installation and commissioning of ICT systems
  • Preparation and submission of detailed declarations and supporting schedules as per annexures
This summary is AI generated. Download the tender documents for all the information.

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