Appointment of a Service Provider to Render Travel Reservation Services for the Department of Water and Sanitation North West: Provincial Operations (main Account and Water Trading Entity) for the Period of Thirty Six (36) Months.

W11538

See details below or the tender documentation

Tender Closed on: 2025-10-10 11:00

Department of Water and Sanitation

Travel agency, tour operator, reservation service and related activities

Gauteng, Pretoria

Department of Water and Sanitation

Department of Water and Sanitation Tenders

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APPOINTMENT OF A SERVICE PROVIDER TO RENDER TRAVEL RESERVATION SERVICES FOR THE DEPARTMENT OF WATER AND SANITATION NORTH WEST: PROVINCIAL OPERATIONS (MAIN ACCOUNT AND WATER TRADING ENTITY) FOR THE PERIOD OF THIRTY SIX (36) MONTHS.

CLOSING DATE: 10 OCTOBER 2025
TIME: @ 11:00

Non-Compulsory briefing

Date: 19 September 2025
Teams: Join the meeting online
Team: Join the meeting now
Meeting ID: 314 169 227 940 1
Passcode: uL2Fv6t8
Time: 11H00

BID DOCUMENTS OBTAINABLE FROM:

Departmental website: www.dws.gov.za , National Treasury E-tender Portal

COST OF DOCUMENTS:

Free self-downloaded

PAYMENT DETAILS:

N/A

DELIVER BID PROPOSALS TO:

Bid proposals must be hand delivered at the reception situated at the entrance of Department of Water & Sanitation, Shop 99 Mega City Complex: by not later than the closing date and time indicated above. Bid proposals submitted after the closing date and time will not be considered.

ANY ENQUIRIES REGARDING THE BIDDING PROCEDURE MAY BE DIRECTED TO:

SCM CONTACT PERSON TECHNICAL CONTACT PERSON Name: Nandipha Bafurutshe Thapelo Tshetlane Tel: 018 387 9574 018 387 3711 Email: [email protected] Email: [email protected]

Please be aware that the Department representatives at SCM will never call you and demand bribes in exchange for a tender; if this occurs, please notify the Department.

Annexure A3 pricing schedule

Bid

Bid Invitation


Tender Summary

Objectives

The primary objective of this tender is to appoint a qualified service provider to render comprehensive travel reservation and management services for the Department of Water and Sanitation North West. The services are intended to support the department's provincial operations, including the main account and water trading entity, over a period of thirty-six (36) months.

Scope

The scope of the tender encompasses the provision of travel management services, including but not limited to:

  • Off-site travel reservation services
  • On-site and off-site transactional booking services
  • Air travel arrangements (regional and international)
  • Domestic and international car rental and transfer/shuttle services
  • Accommodation bookings (domestic, regional, and international)
  • Bus/coach bookings
  • Conference and event management services
  • Parking bookings and after-hours services

The services are to be delivered for a period of 36 months, supporting the department's operational requirements.

Technical Requirements

The technical requirements include:

  • Provision of both off-site and on-site travel reservation and booking services
  • Implementation of a transactional fee model for various travel services
  • Use of secure, password-protected Excel templates for pricing submissions
  • Completion of management fee models (onsite and offsite) and transactional fee models (onsite and offsite)
  • Adherence to specified estimated volumes for each service category
  • Provision of firm pricing in South African Rand (ZAR), excluding VAT, with VAT calculated automatically
  • Submission of both paper and electronic copies of the pricing schedule, with signatures on paper copies

Skills Requirements

The successful bidder must demonstrate:

  • Experience in travel management and reservation services
  • Ability to handle large volumes of travel bookings efficiently
  • Technical proficiency in managing secure, password-protected spreadsheets and electronic booking systems
  • Capacity to provide comprehensive and accurate transactional and management fee proposals
  • Understanding of the South African travel and tourism industry, including local and international travel regulations
  • Strong administrative and organizational skills to manage multiple service categories
  • Ability to maintain confidentiality and adhere to procurement and data security standards
This summary is AI generated. Download the tender documents for all the information.

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