Objectives

The primary objective of this tender is to procure a service provider capable of conducting comprehensive electronic audits of prepayment and check meters for electricity within the municipality. The service aims to ensure accurate meter readings, verify meter integrity, identify tampering, and facilitate disconnection and reconnection processes where necessary, thereby enhancing the municipality's electricity management and billing accuracy.

Scope

The scope of the tender includes:

• Conducting electronic audits of prepayment and check meters at designated properties.
• Utilizing specified handheld devices and software provided or approved by the municipality.
• Capturing photographic evidence and meter data during inspections.
• Verifying meter seals, readings, and signs of tampering.
• Performing functionality tests such as meter trip and live breaker tests.
• Managing access issues, including leaving notices and disconnecting supply if access is denied after specified periods.
• Submitting daily reports and a comprehensive final report in specified formats.
• Providing all necessary tools, PPE, PPE, and equipment capable of reaching up to 11-meter poles.

Technical Requirements

The technical specifications for the audit tools and processes include:

• Handheld device with:
• Color display
• Chipset: 2.0GHz
• RAM: 4GB
• ROM: 64GB (expandable via micro SD)
• Wi-Fi (2.4 GHz & 5 GHz), Bluetooth 5.3, GPS
• Back camera: 16MP
• Front camera: 8MP
• Battery: 5150 mAh, 10W, 5V/2A
• Operating System: Android 10
• SIM capability
• IP68 rated for water and dust resistance
• CE, ICASA, ISO9001 certifications
• Audit sheet template compatible with the City’s software for automatic upload.
• All tools, PPE, and access equipment such as cherry pickers or stepladders capable of reaching 11 meters.
• Software capable of capturing, uploading, and tracking audit data, photos, and reports.

Skills Requirements

The service provider’s personnel must possess:

• At least two electricians with:
• Qualification with NQF Level 5 or higher
• Trade Test certificates
• Experience in conducting electrical audits and meter inspections.
• Ability to operate and troubleshoot handheld devices and associated software.
• Knowledge of meter seals, tampering signs, and functionality testing procedures.
• Capacity to handle access issues, disconnection procedures, and customer communication.

Additional skills include report writing, photographic documentation, and adherence to safety and quality standards.