Supply and Delivery of Mobile Handsets Including Voice, Data and Sms Packages for a Period of Twenty-four (24) Months

255/2025

2025-11-11 11:00

Tender Closed on: 2025-12-01 12:00

Information and Communications Technology, Internet Services - Connectivity, Websites, Email, Mobile Devices - Supplies, Accessories and Maintenance, Telecommunications, Broadcasting and WiFi

Eastern Cape, Jeffreys Bay

Kouga Municipality

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Kouga Municipality Tenders

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Tender Number: 255/2025
Department: Kouga Municipality
Tender Type: Request for Bid(Open-Tender)
Province: Eastern Cape
Closing Date: Monday, 01 December 2025 - 12:00
Place where goods, works or services are required: 16 WOLTEMADE STREET - JEFFREYS BAY - JEFFREYS BAY - 6330
Special Conditions: N/A
ENQUIRIES:
Contact Person: N. MARTIN
Email: [email protected]
Telephone number: 042-200-2200
FAX Number: N/A
BRIEFING SESSION:
Is there a briefing session?: Yes Is it compulsory? Yes
Briefing Date and Time: Tuesday, 11 November 2025 - 11:00
Briefing Venue: https://teams.microsoft.com/l/meetup-join/19%3ameeting_YjVmZjFhZjktNjdlYS00ODdlLWEyMmMtYmFhNDIxNGQyZ

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to supply and deliver mobile handsets along with voice, data, and SMS packages for a period of twenty-four (24) months. The aim is to provide effective communication tools to municipal employees, enhancing service delivery while ensuring cost efficiency.

Scope

The scope encompasses:

  • Provision of mobile handsets, including all necessary accessories, with specified technical features and durability standards.
  • Supply of voice, data, and SMS packages tailored to various usage needs, including promotional data and call minutes.
  • Delivery of packages and devices within the Kouga municipal area, ensuring network coverage of 3G or higher for all users.
  • Provision of account management, training, and technical support services.
  • Inclusion of protective casing for mobile devices and other related accessories.

Technical Requirements

The technical specifications for mobile handsets include:

  • Operating System: Android 15
  • Display: 6.67 inches
  • Camera: Main 50 MP, Selfie 8 MP
  • Size: Width 75.5mm, Height 164.8mm
  • Weight: 194g
  • Storage: 128GB or 256GB options
  • SIM: Dual SIM slots
  • Water and dust resistance: IP68 or IP69 rated
  • Battery Capacity: 5800 mAh
  • Accessories: Protective casing, chargers, and other peripherals

The packages must include:

  • Voice minutes: Ranging from 50 to 800 minutes depending on the package
  • Data: From 1.5GB up to 50GB for SIM-only packages, with specific data allocations for handset packages
  • SMS: Not less than 100 SMS per month

Network coverage must be confirmed for the Kouga area, with proof of coverage for at least five contracts.

Skills and Skills Requirements

The successful bidder must demonstrate:

  • Technical capability to supply devices meeting the specified specifications and standards.
  • Experience in providing similar telecommunication services, including supply, installation, and maintenance of mobile devices and packages.
  • Ability to manage account services, including training and technical support, with dedicated account management personnel.
  • Provision of comprehensive after-sales support, including repair, replacement, and warranty services.
  • Capacity to deliver within the specified network coverage area and ensure seamless connectivity.
  • Compliance with all technical, safety, and quality standards as specified in the tender documents.

Summary

This tender seeks a qualified service provider capable of delivering modern mobile devices and comprehensive telecommunication packages, supported by technical expertise, reliable supply chain management, and excellent customer support, to enhance municipal communication infrastructure over a 24-month period.

This summary is AI generated. Download the tender documents for all the information.

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