Objectives

The primary objective of this tender is to appoint a qualified service provider to deliver comprehensive cleaning and hygiene services at the South African National Biodiversity Institute (SANBI) located at Kirstenbosh National Botanical Garden in Cape Town. The contract aims to ensure the maintenance of high standards of cleanliness, hygiene, and safety across various facilities, including public and staff areas, offices, toilets, conference venues, and specialized buildings, over a period of five years.

Scope

The scope of work encompasses:

• Cleaning and maintenance of multiple buildings and outdoor areas within the Kirstenbosh campus, including offices, toilets, conference halls, research centers, nurseries, and staff accommodations.
• Specialized cleaning of high-level windows and glass surfaces.
• Provision of cleaning and hygiene services for public and staff facilities, including toilets, kitchens, meeting rooms, and outdoor spaces.
• Waste management, including recycling and disposal of cleaning chemicals and waste materials.
• Implementation of safety, health, environmental, risk, and contingency plans.
• Provision of staffing, equipment, cleaning materials, and supervision as per detailed annexures.
• Adherence to specified cleaning frequencies, including daily, weekly, bi-weekly, and quarterly tasks.

Technical Requirements

The technical requirements include:

• Compliance with Occupational Health & Safety Act (OHSA) and related regulations.
• Submission of a valid Safety, Health, and Environment (SHE) file and a good standing letter from the Compensation Commissioner.
• Development and implementation of Waste Management, Risk Management, and Contingency Plans.
• Use of cleaning equipment and materials that meet South African National Standards (SANS) and Occupational Health and Safety Act (OHSA) standards.
• Provision of environmentally friendly cleaning products and disposal methods.
• Regular cleaning of high-level windows and glass surfaces using appropriate technologies.
• Staff training, supervision, and performance management to ensure service quality.
• Adherence to specified cleaning frequencies and detailed scope of work outlined in annexures.

Skills Requirements

The tender specifies the following skills and personnel requirements:

• Qualified and trained supervisors capable of overseeing routine cleaning duties, ensuring punctuality, efficiency, and adherence to Standard Operating Procedures (SOPs).
• A competent site manager responsible for inspecting all areas, conducting monthly reviews with SANBI management, and ensuring high service standards.
• Skilled cleaning staff with relevant experience, qualifications, and the ability to operate cleaning equipment safely.
• Staff must be trained prior to contract commencement and receive ongoing skills development throughout the contract duration.
• Employment of existing contract staff is encouraged, with proper conduct and compliance with health, safety, and environmental regulations.
• Personnel must demonstrate ongoing performance improvement and be capable of handling emergency and unplanned cleaning requirements.